Digital Platform Manager, Group
Digital Platform Manager, Group
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Job Description
A bit about us.
Sawdays group is a pioneering family of travel brands united by a deep passion for extraordinary places to stay. Places that stir the soul connect people to nature and community and turn every trip into something truly memorable.
- Sawdaysoffers self-catering places B&Bs hotels and pubs all personally inspected.
- Canopy & Starstakes you off the beaten path with treehouses cabins yurts and other magical escapes.
- Paws & Stayfinds unforgettable adventures for people and their dogs.
- Crown & Canopyis our expert consultancy helping owners turn wild ideas and empty fields into extraordinary places.
Were proud to be 52% employee-owned with the rest held by a Charitable Trust and our founding family. We are a certified B Corp and amongst the highest scoring travel B Corps in the world. Were also recognised for being in the top 5% in the world for caring for employees.
Sustainability and ethics are at the heart of what we do. Every employee every team every decision contributes to our mission to demonstrate that tourism can be done better and that it has a positive role to play in society and in protecting the environment.
Your role
Were looking for someone to manage our established technical team. The Digital Platform Manager will take responsibility for all aspects of the technology platforms within the organisation. They will also develop and maintain existing technology provider and third-party relationships to enable the company to gain competitive advantage through the appropriate use of technology. We want to recruit someone with curiosity energy enthusiasm and a committed work ethic.
Job Title
Digital Platform Manager (interim 6 months)
Reports to
Managing Director
Responsible for:
- The Platform Team (7 people)
Works with
- Leadership Team
- Heads of Marketing
- Membership & Owners Teams
- Guest Experience Teams
- External partners
Main tasks and responsibilities
- People Management:
- Reliable leadership for a self-organising team.
- A reassuring and trustworthy presence calm under pressure.
- Keep the team aligned productive and positive.
- Delivery Management:
- Carry out an existing plan: Our development backlog and roadmap will be in place.
- Continue the delivery of BAU work ensuring timelines and budgets are met.
- Issue Escalation & Prioritisation:
- Triage and prioritise issues with internal stakeholders.
- Ensure clear requirements are fed into sprints or maintenance workflows.
- Internal Stakeholder and External Vendor Communication:
- Be the liaison between internal teams (e.g. Leadership Marketing and other in-house staff) and the development team
- Manage relationships with external partners (third party developers and service providers e.g. IT).
Skills and experience
Necessary
- Hands on experience of delivering complex digital platform projects
- Experience in hiring and managing technical teams
- Excellent project management experience and skills (including Agile)
- Hands-on experience with high volume mission-critical systems
- Great communication at all levels with the ability to work through ambiguity and to collaborate with non-technical stakeholders
- An understanding of change management and experience of business transformation
Desirable
- Ideally a travel or booking/ecommerce related background
Our Behaviours and Values
How we work is just as important as the success we achieve at Sawdays. During your time with us you will be expected to treasure protect and embody our behaviours and values every day.
We celebrate quirkiness and difference
- We dance to the beat of our own drum
- We encourage curiosity and creativity
- We champion individuality and the special
We follow head and heart
- We are solidly commercial while flexible and human
- We are empathetic generous and supportive
- We make ethical holistic long-term decisions
We do important things brilliantly
- We use business as a force for social environmental and economic good
- We are committed to our craft and deliver with ambition and purpose
- We relish our role in sustaining a happy healthy world
We bring positive energy
- We foster a genuine spirit of togetherness and family
- We take pleasure in empowering and delighting others
- We are driven to learn grow connect and contribute
Salary and benefits
- An annual salary circa 60k depending on experience
- 26 days holiday per year plus bank holidays (pro rata)
- Flexi time and hybrid working (2 days in the office per week. You need to be within commutable distance to Bristol)
- Company pension scheme with enhanced employer contributions at 4% and an optional salary sacrifice scheme.
- A special place to work: a colourful upcycled recycled open plan office on Bristols buzzing harbourside
- DEIBA Team: a team focused on diversity & inclusion efforts for our employees and customers
- 20% employee discount and 10% family & friends discount on UK based Canopy & Stars breaks 15% discount on EU based breaks.
- 15% employee discount and 8% family & friends discount on Paws & Stay breaks in the UK.
- 15 wellbeing hours per year (pro rata)
- A Climate Journey Day policy which gives you the opportunity to earn up to two paid days per year to travel to and from a holiday destination using low-carbon transport.
- Social and wellbeing events held throughout the year
Closing Date and Applications
- Closing date is 25 July
- Please submit applications through the Jobs page on our website
Finally
We place a strong emphasis on ethics people and the environment and it is important to us that you understand strongly identify with and are able to develop the company ethos.
We are proud to be an equal opportunity employer and an inclusive company where diverse backgrounds and perspectives are valued and where everyone can bring their full authentic selves to work.
As a Disability Confident Employer we offer a guaranteed interview to any disabled candidate who meets all the Necessary skills listed above and is a commutable distance from the office.
If you need any further assistance with your application or require the application form in a different format please contact Charlotte Bennett on or 0.
Required Experience:
Manager
Employment Type
Contract
