Program Assistant Supervisor (SUPP-0725-FT) *INTERNAL POSTING
Program Assistant Supervisor (SUPP-0725-FT) *INTERNAL POSTING
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Job Description
Posting: Internal External Internal/External
TITLE: Program Assistant Supervisor
RESPONSIBLE TO: Director of Operations and Planning
LOCATION: Cookstown
JOB NUMBER: SUPP-0725-FT
POSTED ON: July 18th 2025
POSITION TYPE: Permanent Full-Time
HOURS OF WORK: 35 hours per week
COMPENSATION: $64591.80 to $ 69906.20 annually
EFFECTIVE DATE: As soon as possible
POSTING REASON: New Position
INTRODUCTION:
New Path Youth and Family Services is an accredited childrens mental health agency providing a range of compassionate innovative and accessible services for children youth and their families throughout Simcoe County. New Path respectfully acknowledges we are situated on the traditional land of the Anishnaabeg people which include the Odawa Ojibwe and Pottawatomi Nations collectively known as the Three Fires Confederacy.
PURPOSE OF POSITION
Through responsive leadership and collaboration the Program Assistant Supervisor provides administrative direction to staff that is consistent with New Paths Vision Mission and Values Ministry guidelines and Accreditation standards.
A. Clinical Services and Programs
1. Support strategic and operational plans with a focus on youth family and staff engagement.
2. Co-develop and implement program policies procedures and systems that promote innovative and inclusive services and mitigate risk.
3. Ensure administration in all programs is adhering to Ministry guidelines Accreditation standards program fidelity and support quality client outcomes.
4. Initiate and attend planning meetings with key stakeholders as required.
5. In collaboration with the Director of Operations and Planning ensure monthly caseload sheets are up to date and being sent out to staff and supervisors.
6. Review Emhware data prior to quarterly submissions.
7. Respond to complaints in accordance with agency procedures.
8. Schedule Program Assistant (PA) staff to ensure adequate coverage for assigned programs.
9. Act as the site Supervisor for an office location addressing health and safety matters (incidents inspections Ministry visits fire and safety plans) maintenance concerns communication with other building tenants collaboration and communication with the Supervisors for the staff at the location. Hold site meetings as required.
10. Ensure fiscal accountability when processing financial transactions of staff or when committing resources in keeping to spending authority limits.
11. May take a lead on special projects.
B. Leadership and Supervision
1. Lead organizational change in accordance with Strategic priorities.
2. Actively participate in chair and support the Responsive Leadership Planning Team committees and other team meetings.
3. Provide support to the Director of Operations and Planning other Supervisors and back up support to PA staff as required.
4. Provide regular supervision to enhance motivation commitment and engagement of direct reports to ensure quality outcomes.
5. Learn understand and respond to unique needs values goals and strengths of individual team members.
6. Regularly acknowledge staff and other teams.
7. Foster and maintain a strong positive workplace culture where team members feel valued heard and involved in decision making that directly impacts their role.
8. Support the growth and professional development of staff through mentoring coaching and role modeling skills.
9. Represent the agency on internal and external committees taking on a leadership role as required to ensure successful meetings and achievement of agency goals. This can include speaking engagements presentations at conferences and media interviews.
10. In collaboration with People and Culture provide appropriate staffing through effective recruitment selection and orientation. Complete performance evaluations on an annual basis.
11. Provide support to staff with on-boarding mentoring development and evaluation of practicum students.
12. Provide supervision to practicum students as requested.
C. Community
1. Develop and maintain positive relationships with youth and their families staff partner agencies Ministry bodies and the community.
2. Represent the Agency in the community to facilitate collaborative relationships.
3. Represent the Agency on local working groups.
4. Participate in research activities as required.
D. General
1. Through actions supports the Mission Vision Values and Strategic Plan of New Path.
2. Reviews and adheres to all Policies and Procedures including: Administration; Finance; Client Services; Human Resources; Information Systems and all other.
3. Reviews and adheres to the Collective Agreement for bargaining unit members.
4. Adheres to manager responsibilities for Health & Safety as defined by the Occupational Health and Safety Act (OHSA) and applicable regulations.
5. Other duties as assigned.
QUALIFICATIONS
1. High School diploma with related administrative training.
2. Minimum of 3 years of administrative experience preferably in Childrens Mental Health Sector and 1 year leading and developing others.
3. Understanding of applicable legislation and regulations.
4. Effective use of databases electronic health records and Microsoft Office systems.
SKILLS AND ABILITIES
1. Youth and family focused; provides client and family centered approach to care.
2. Embraces and advocates for youth and family engagement practices.
3. Aligns own behavior with the values needs priorities and goals of the organization.
4. Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.
5. Influences others to be excited and committed to furthering New Paths vision.
6. Approaches problems from a solutions and strengths based perspective by reviewing the viable alternatives and determining the best course of action.
7. Recognizes initiates and adapts to changing conditions and situations in the workplace.
8. Models positive change.
9. Demonstrates awareness for the backgrounds values beliefs and traditions of staff clients families and communities we serve.
10. Continuously assesses and challenges assumptions personal unconscious bias and commits to understanding diverse perspectives experiences and their intersectionality.
11. Commits to ongoing training to build the knowledge awareness and skills that contribute to creating a culturally safe environment for staff clients and families.
12. Effective judgment presentation research and problem solving skills.
13. Maintain professional skills through appropriate educational/development activities and professional affiliations.
14. Competency and effective use of database and Microsoft Office systems.
15. Confident articulate and professional when communicating verbally and in writing.
16. French language is an asset.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
The promotion of self-care and staff well-being is part of our everyday culture. We value peoples time both at work and home. We know that when staff feel safe find their work meaningful and are appreciated by the agency then we achieve optimal outcomes for our clients and families.
1. Eligible to work on-site in office and work from home.
2. Some evening weekend and holiday hours may be required.
3. Willingness to travel to other agency offices using personal vehicle. Must have valid drivers license with minimum G2.
4. Prolonged periods of sitting at a desk and working on a computer
Please submit your application for SUPP-0725-FT by 4pm on July 25th 2025 to Path Youth and Family Services is motivated to build a team that reflects the diversity of the community we serve. We encourage applications from all equity seeking groups and are committed to creating an inclusive environment rich with a variety of experiences and perspectives.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005 and the Ontario Human Rights Code New Path Youth & Family Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
How can we make the hiring process accessible for you Please contact Human Resources at ext 2105 or at to let us know your needs. We also welcome your feedback on how we can continuously improve accessibility.
Employment Type
Full-Time
