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You will be updated with latest job alerts via emailABOUT LIFEMOVES
LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing supportive services and building collaborative partnerships. With 40 programs LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive customized case management through site-based programs and community outreach.
POSITION PURPOSE
The Navigation Center Benefit Specialist plays a key role in supporting people moving toward safe stable housing and greater self-sufficiency. This position provide case management services life skills support and resource connections. They work in partnership with clients to set goals celebrate progress and overcome challenges. Using a trauma-informed and strengths-based approach this position builds trust and respect making sure clients feel heard valued and supported throughout their journey.
Key responsibilities include supporting clients by connecting them to services building support networks facilitating groups and activities advocating for equitable access and providing crisis intervention when needed. Beyond working directly with clients this role may help to improve the overall program by sharing ideas identifying service gaps and helping strengthen community relationships. This role maintains clear documentation contributes to program planning and reporting and models professional ethical behavior and works closely with their teammates to provide high-quality coordinated care. Through their efforts staff empower clients to grow their strengths reach their goals and build a better future.
The Navigation Center Benefit Specialist reports to the Program Director and receives support from the Education and Specialized Services Team. This role supports clients and Case Managers by offering expert guidance on benefits employment and housing resources. The Specialist may work 1:1 with clients to check eligibility for programs and train Case Managers to stay current on new opportunities. They also monitor policy changes to make sure clients and staff get the most up-to-date information and resources. Specialists are experts in their field and ensure clients and staff are well prepared on the complexities of benefits employment and housing. This role supports daily program operations and helps keep the site safe and welcoming for everyone. They work closely with clients and staff to build a positive community. They help monitor the environment respond to client needs and ensure that all program rules are followed with fairness and respect. Additionally this role supports service delivery by helping with client check-ins group activities and site coordination.
LifeMoves Navigation Center provides interim supportive housing in Redwood City to 220 individuals and 20 couples. During their stay clients participate in holistic services tailored to each households unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with employment housing benefits dental physical and behavioral health through case management workshops and connection to specialized resources.
ESSENTIAL JOB RESPONSIBILITIES
Client Support and Case Management
Resource Connection and Community Collaboration
Client Advocacy Mediation and Conflict Resolution
Data Tracking and Documentation
Crisis Management and Safety
General Agency Responsibilities
Operations and Site Responsibilities
Specialization Responsibilities
Provide supportive case management aligned with each clients housing/employment/benefits goals.
QUALIFICATIONS
Service Level Qualifications:
Care Level Qualifications:
SUPERVISORY RESPONSIBILITIES
N/A
TRAVEL REQUIREMENTS
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position the employee is regularly required to talk hear and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects tools or controls. The employee must frequently stand walk sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision distance vision and the ability to adjust focus.
COMPENSATION AND BENEFITS
This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.
LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age race color religion sex national origin political affiliation marital status physical or mental disability (non-disqualifying) sexual orientation membership or non-membership in an employee organization personal favoritism lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural of color Native/Indigenous with disabilities who identify as LGBTQIA or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive equitable and welcoming environments where everyone can thrive.
This job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job duties and responsibilities that may be inherent in a job reasonably required for its performance or required due to the changing nature of the job shall also be considered part of the job holders responsibility.
If you require a disability accommodation during the application process please contact the Human Resources Department at .
Required Experience:
Unclear Seniority
Unclear