Assistant Dean of Student Services

Loyola Marymount School of Film & Television (SFTV) is a top-ranked film school located in Los Angeles CA. The school is recognized for its state-of-the-art facilities and equipment award-winning faculty expert staff world-renowned alumni and innovative curriculum.

The Assistant Dean of Student Services is a member of the Dean of SFTVs senior leadership team with primary responsibilities in the areas of enrollment management student advising student retention and success student services scholarships and financial aid institutional data collection and analysis strategic planning related to students collaboration with SFTV student groups and coordination of student events pertaining to admissions. The Assistant Dean reports directly to the Dean and works closely with the Assistant Deans the Head of Production Department Chairs Graduate Program Directors and the Director of Operations.

The Assistant Dean will serve as a subject matter expert and advise the Dean on decisions regarding enrollment management and growth evaluation of academic processes as they pertain to student success and retention strategic planning directly impacting students especially regarding High Impact Practices (HIPs) and strategy and innovations in advising retention and graduation rates.

This role is responsible for championing innovation in higher education practices that improve the student experience by creating a culture of support for students through academic exploration and advising mentoring faculty on best advising practices supporting student success efforts related to recruitment and retention and acting as a liaison across campus regarding undergraduate and graduate admissions student services student affairs student events and programming campus functions and maintaining practices in alignment with university policies and procedures.

Position Specific Responsibilities/Accountabilities

ENROLLMENT MANAGEMENT:

• Primary point person and expert in SFTV regarding enrollment management.
• Manage registration processforSFTV delegating componentstoacademic advisors as appropriate.
• Collaborate with faculty services staff chairs Assistant Deans and the LMU Registrar regarding registration degree requirements petitions and adjustments.
• Spearhead registration pre-planning efforts in alignment with Registrar practices and timelines.
• Activelyperform maintenance during registration processensuring all student inquiries and challenges are resolved prioritizing issues related to degree progression.
• Serve as a subject matter expert on degree progression and review proposed course offerings and schedule prior to implementation.
• Validate enter and/or maintain appropriate restrictions prerequisitesandcapacities in consultation withgraduateprogram directors.
• Advise the DeanAssistant Deans chairs graduate program directors and faculty regarding probation and disqualification review.
• Gatherandevaluate datatoforecastscheduling needs for a complex student population.
• Collaborate with the chairs the Head of Production and be the subject matter expert on appropriate lab fees for SFTV students providing the Dean with data analysis.
• Advise the scheduling analyst chairs graduate program directors Assistant Deans and Dean on identified priorities opportunities and recurring themes regarding providing the best student experience at LMU
• Serve as a subject matter expert on degree progression.
• Review proposed schedule before final publishing with a focus on degree progression impacts highlighting concerns to chairs and Assistant Deans.
• Meticulously review the Bulletin to ensure accuracy collaborating with chairs prior to submission. Ensure pre-requisites are coded accurately and associated labs fees are accurately listed when submitting.
• Consult with the Director of Operations on general budget matters and funding allocation processes including lab fees as applicable.
• Spearheadcollaboration with the Graduate Recruiter Graduate Directors Chairs and Deantooversee projections and enrollment management for all Graduate Programs.
• Closely collaboratewith LMU Admissions to plan and executeallVirtual Admissions content is accurate engaging and impactful.
• Closely collaboratewith LMU Admissions to plan and execute in-person and virtual events for newly admitted undergraduate content is accurate engaging and impactful.
• Manage all SFTV specific content for student-based events tours and activities.
• Plan and execute First Year Student/New Transfer Student registration and advisement.
• Coordinate with SFTV Graduate Council to plan and execute New Graduate Student Orientation.
• Support SFTV Living Learning Community application review selection and enrollment process.

STUDENT SERVICES AND STUDENT SUCCESS:

• Serve as the subject matter expert for all SFTV student success-related matters: maintaining adjusting and/or establishing and implementing internal processes resources services and support.
• Hire train and supervise the staff student advisors providing leadership and guidance.
• Establish and maintain a vibrant and inviting student advising and success center.
• Collaborate with the Director of Industry Relations and the LMU Career Development Center to provide first-rate career guidance for SFTV students.
• Assist students with academic policy questions and petitions.
• Advise students regarding probation and disqualification review.
• Establish maintain and documentacademic student services procedures and guidelines.
• Create and maintain academic support resources for studentsfacultyand staff.
• Provide registration advice and support to students and guidance for faculty.
• Plan and lead group advising sessions.
• In collaboration with the Assistant Deans advance and support excellent faculty advising and mentoring.
• Perform continuous monitoring of elevated-risk students.
• Maintain advanced knowledge of centralized university Student Affairs resources practices and policies.
• Collaborate closely with LMUs Community of Care professionals and Student Affairs to track and support at-risk students.
• Collaborate with LMUs Office for International Students and Scholars regarding SFTVs international student population.
• Assist students with Degree Audit Reports (DegreeWorks).
• Analyze transfer courses for currently enrolled students.
• Advise and approve study abroad planning in coordination with LMUs Study Abroad Office.
• Monitor students academic progress and guide students subject to academic disqualification.
• Manage supervise assess and improve student services and resources includingbut not limited to:academic advising mentoring retention services admissions scholarships registration support and student support programs.
• Maintain a centralized system to track and support all student inquiries. Provide Dean with data regarding student inquiries and follow up.
• Oversee the development of manuals guides and other material necessary for efficient and effective administration of student services and resources within SFTV.
• Work in strategic partnership with campus-wide student success initiatives such as Career and Professional Services Student Affairs Community of Care and Living Learning Community.
• In conjunction with the DeanAssistant DeansChairs and the facultytoensure the application of SFTV academic policies and ensure compliance with LMU academic policies.
• Serve as liaison to LMU Registrars Office for University Bulletin updates.
• Supervise and/or direct the work of studentservicesstaff including staff advisorsin assigned areas including scheduling work hours conducting performance reviews providing advice and counsel to staff on issues of policy and procedure assisting student staff in the resolution of conflicts and correcting performanceissues.
• Hire train and supervise student workers.
• Utilize the LMU performance log throughout the evaluation period to capture accurate reference and details of successes and opportunities for each student services staff member in relation to performance competencies including LMU service standards.
• Collaborate with the Dean Director of Operations and SFTVs Director of Development regarding scholarships and financial aid.
• Collaborate with the Director of Operations and Head of Production on a variety of functions in their respective areas including but not limited to facility and lab use building access risk and safety student film productions and additional operational and support functions provided by their teams.
• Advise students regarding SFTV processes and policies for filing student grievances. Coordinate with the Dean theAssistant Deansand the Chairs regarding student grievance policy.
• Create and maintain database related to Registered Student Organizations affiliated with SFTV.
• In collaboration with the Dean and Assistant Deans review faculty sponsorships of Registered Student Organizations (RSOs). Propose or revise criteria expectations best practices and accountability measures.
• Maintain advanced knowledge of the following university systems related to student affairs and support including but not limited to: Academic Works Banner Blackbaud Cascade Course Leaf Degree Works and PROWL.
• Track SFTVs High Impact events on a weekly basis by conferring with faculty and staff. Responsible for updating this information in Cascade and providing the Dean with periodic reports.
• Maintain knowledge of university policies including but not limited to: Financial Aid scholarships student affairs university public safety budgets and purchasing supervisory responsibilities and related Workday processes in various areas.

STUDENT SCHOLARSHIPS AND GRANTS:

• Collaborate closely with thegraduate program directors to establish an equitable process for awarding graduate scholarships.
• Work closely with the LMU financial aid office to ensure timely distribution of awards to students.
• Collaborate closely with the Dean and the Director of Development to ensure timely and equitable distribution of donor-based scholarships and grants.
• Establish and maintain an equitable application and review process for distributing awards from the Deans Student Development Fund.

ACADEMIC LEADERSHIP:

• Collaborate closely with the Dean Associate Deans Assistant Deans Director of Operations Head of Production departmental chairs program directors faculty administration and staff to ensure excellence in academic programs and progress toward strategic goals for the school and LMU.
• Represent SFTV on University committees as requested by the Dean.
• Maintain expert knowledge of LMU and SFTV programs and strategic plans.
• In collaboration with the Dean oversee the execution of SFTV strategic initiatives to accomplish goals. Monitor and manage performance metrics especially as they pertain to students.
• Model LMU Service Standards with an emphasis on accountability collaboration and efficiency.
• Perform other duties as assigned or requested by the Dean.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission vision and values of the and employ interpersonal actions that model high standards of professional responsible accountable and ethical a commitment to outstanding customer service.

Requisite Qualifications

• Typically a Masters degree in higher education administration counseling or related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge skills and abilities needed to keep abreast of regulation/policy changes.
• At least 5 years of experience in leadership responsibilities in a higher education student affairs setting.
• Experience in admissions or enrollment management highly preferable.
• Exceptional interpersonal skills and communication skills.
• Active listening presentation and proven conflict resolution skills.
• Demonstrated commitment to promoting and enhancing diversity equity inclusion and accessibility.
• Ability to analyze complex and sensitive issues and situations identify alternative solutions forecast consequences of proposed actions and implement effective courses of action.
• Demonstrated ethical leadership style with a strong commitment to collaboration and teamwork at all levels of the organization.
• Demonstrated relationship-building skills with key stakeholders.
• Ability to handle confidential information with absolute discretion.
• Demonstrated computer competency.
• Preferably with intermediate to advanced knowledge of:
  • Microsoft Office 365
  • Banner/Ellucian
  • DegreeWorks
  • AcademicWorks/Blackbaud
  • Tableau
  • Qualtrics
  • Workday
  • Excel
  • Zoom

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required ofthis position.

#HERC# #HEJ#

Staff Regular

Salary range

$97600.00 - $131700.00 Salary commensurate with education and experience.

Loyola Marymount University a Carnegie classified R2 institution in the mainstream of American Catholic higher education seeks outstanding applicants who value its mission and share its commitment to inclusive excellence the education of the whole person and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal state and local law. We invite all persons in the full diversity of their being life experience and beliefs to apply. (Visit for more information.)