Guest Service Agent
Guest Service Agent
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Guest Service Agent: The Architect of Exceptional Workplace Experiences
Transform Spaces into Memorable Moments. At JLL we believe real estate shapes a better world. As a Guest Service Agent youll be the heart of our innovative approach to workspace hospitality.
Your Impact
Youll be the welcoming face of our forward thinking client crafting personalized experiences that leave lasting impressions. Beyond a traditional receptionist youre a curator of workplace culture anticipating needs personalizing interactions and creating a genuine sense of belonging for everyone who walks through the door.
What Youll Do
Design memorable workplace moments that elevate our clients brand and culture
Deliver concierge-level support: recommendations wayfinding event assistance mail services and visitor management
Build meaningful relationships with clients colleagues and partners
Solve problems proactively with meticulous attention to detail
Why This Role Stands Out
Career Pathway: This is a springboard into experience management client relations and workplace innovation
Supportive Community: Join a team that celebrates authentic human connection and professional growth
Innovation Epicenter: Help shape the future of workplace experience with a cutting-edge client
Who Thrives Here
Hospitality enthusiasts are passionate about creating meaningful human connections
Naturally warm professionals who maintain poise under pressure
Detail-oriented multitaskers who are comfortable with workplace technology
2 years of hospitality or commercial real estate experience
High school diploma or equivalent
Join us in creating workplaces where people dont just work they belong connect and thrive.
Location:
On-site McLean VAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
