Field Service Engineer
Field Service Engineer
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Join us as a Field Service Engineer supporting our Cardiac Ablation Solution and Cardiac Surgery portfolio technologies that improve and save lives every day. In this role you will ensure that life-sustaining equipment operates reliably and efficiently in hospital settings. Responsibilities include installing equipment performing preventive maintenance repairs and performance checks. The position requires regular travel to healthcare facilities with occasional travel for training or additional support. You will work closely with service teams and hospital staff to minimize equipment downtime ensure customer satisfaction and maintain the highest standards of quality safety and compliance in every task you perform.Responsibilities may include the following and other duties may be assigned:
- Deliver field technical support and repair services for medical devices.
- Respond to customer inquiries regarding product use issues and troubleshooting.
- Act as a technical liaison between customers and sales teams providing insights solutions and support during and after product deployment.
- Provide technical documentation and input for Performance Qualification activities.
Required Knowledge and Experience:
- Bachelors degree in engineering electronics biomedical sciences or a related field (a masters degree may be considered in place of experience).
- Minimum of one year of relevant technical service experience preferably within the medical device or healthcare technology sector.
- Strong practical knowledge of diagnostic and repair tools systems integration and technical troubleshooting.
- Excellent communication skills with the ability to explain technical issues clearly to non-technical audiences.
- Ability to work independently under general supervision on moderately complex projects.
- A proactive customer-focused mindset combined with strong problem-solving abilities.
- Fluency in English both spoken and written.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Employment Type
Full-Time
