FIELD APPLICATION ENGINEER - SEMI
FIELD APPLICATION ENGINEER - SEMI
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose:
- Function as the key technical expert for customers and sales channel.
- Focus on increasing both the quantity and quality of our SEMI sales to customers through technical expertise and assistance in current sales efforts as well as innovation for new product development.
Responsibilities:
Responsible for the timely and accurate completion of tasks in several areas of applications engineering:
- Accompany sales staff on visits to customer sites to identify and understand customer needs
- Qualify and Communicate product opportunities
- Collaborate with Engineering to drive designs wins based on best technical solution
- Facilitating corporate standards and cost efficiencies
- Driving growth within our product segment(s)
- Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps.
- Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
- Maintain customer files for use by global FAEs and other departments
- Support field issues and repairs
- Educate sales staff or any other internal/external personnel about both new and existing products
- Compliance and participation in all Smiths Interconnect EHS programs policies procedures and training requirements
Qualifications :
Technical Knowledge Skills and Abilities:
- Well-organized and self-motivated
- Ability to manage many projects and meet deadlines
- Ability to identify and support change and continuous improvement
- Ability to maintain customer accounts and sensitive information with discretion and confidentiality
- Ability to exercise sound judgment in making business decisions
- The understanding and recognition of the organizations commercial environment and positioning themselves their role and their actions in order to support the organizations commercial success.
- The ability to engage challenge and work effectively with others both internal and external
- Possess strong written and verbal skills including public speaking and presentation
- Knowledge of the market; techniques and principles
- Ability to work directly with customers on resolution of complex technical issues
Identified training mandatory for the role to be completed competently
- Bachelors degree in Mechanical or Electrical Engineering and/or direct professional experiences in a related background of minimum five years required.
- On the job training will also be provided.
Internal & External Key Stakeholders & Relationships
- External: Direct customers distributors as well as customer equipment vendors such as ATE tester handler prober and conversion kit vendors.
- Internal: Sales CSR Engineering QA PLM are primary but most other Smiths departments as needed.
Physical/Emotional Demands:
Ability to use manual and electric hand tools microscopes and have fine motor skills for spring probe replacement and/or repairs.
Additional Information :
Travel %: Must be willing to travel locally approximately 25% - 50% of the time
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Laboratory Experience
- ADAS
- LAN
- Debugging
- Technical Writing
- Product Demos
- Customer Support
- Automotive Diagnostics
- Cloud Architecture
- Spectroscopy
- System Administration
- Unity
