At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

This role will support all of Ontario.

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
Conducts on-site education and / or consulting.
Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
Participates in conventions forums and meetings to increase product awareness.
Works closely with Clinical Lead Clinical Management and Regional Sales team to provide customer case and sales support.
Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
Serves as a technical resource to support sales of a specific medical product or solution.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)

Provide leadership and direction in all aspects of the establishment implementation promotion and administration of the clinical education activities to include assessment curriculum planning communications and clinical skills development and educational support
Develop and execute clinical education programs designed to enhance user competencies
Cultivate close relationships with strategic business partners including all training centers and opinion leaders
Provides new employee training on products technology and materials
Assist in developing objectives and programs for marketing and selling the Companys products
Provides nursing and/or medical expertise in the development implementation and case reports journal articles and clinical reports from clinicians
Plan direct and coordinate educational workshops and other programs events and activities (Maintain contact with customers to evaluate their clinical and educational needs)
Work with other departments to establish priorities for the Company direction new product development and customer satisfaction
Education reporting requirements (Must document all clinical support and education)
Conduct Monthly Business Reviews with RSM & SPM

CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS:
Autonomy: Established and productive individual contributor. Works independently with general supervision on larger moderately complex projects / assignments.

Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.
Innovation and Complexity: Problems and issues faced are general and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information status needs and issues in order to inform gain input and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires a A High School Diploma or GED AND a minimum 6 years of work experience in the healthcare or engineering field or; An Associates Degree AND a minimum 4 years of work experience in the healthcare or engineering field or; A Baccalaureate degree and minimum of 2 years of work experience in the healthcare or engineering field or; A Bachelors degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD and 3 years of any prior professional experience.

REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
High School Diploma or GED
Associate degree or;
Bachelors degree
A Bachelors degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

JOB EXPERIENCE
Minimum 6 years of work experience in the healthcare or engineering field with a High School Diploma or GED or
Minimum 4 years of work experience in the healthcare or engineering field with an Associate degree or;
Minimum of 2 years of work experience in the healthcare or engineering field with a bachelors degree or;
Minimum 3 years of any prior professional experience with a bachelors degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

DESIRED/PREFERRED QUALIFICATIONS

JOB EXPERIENCE
Background in Nursing Education would beneficial
Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience
Strong knowledge of the healthcare system (National Provincial and/or Regional level)
Medical device experience
SKILLS/COMPETENCIES
Ability to develop and present educational programs and/or workshops
Skill in examining and re-engineering operations and procedures formulating policy and developing and implementing new strategies and procedures
Skill in organizing resources and establishing priorities
Knowledge of adult education and communication principles and practices
Outstanding interpersonal verbal and written communication skills and the ability to communicate and work effectively within a diverse community

Desire to help others
Composed under stress
Strategic planning skills
Strong communication skills
Advanced knowledge and understanding of nursing and/or medical principles methods and procedures
Ability to develop implement and evaluate clinical education methodologies and assessment instruments
Ability to organize prioritize and schedule work assignments
Working knowledge of conflict resolution and mediation principles and techniques
Must have a valid drivers license with no restrictions.

PHYSICAL JOB REQUIREMENTS
Travel required for training customer events symposia field activities and case coverage
On-call and travelling after hours may be required for case coverage and/or field related activities
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CSs are required to work a number of weekend and holidays during the quarter as determined by local management.
Minimum travel of 50-60% of any given work week

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request candidates with disabilities will be accommodated during the recruitment process.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here