Sr. Banking Accounts Rep
Sr. Banking Accounts Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Handle incoming phone calls regarding service inquiries for Brokerage accounts
- Provide accurate and efficient responses to client inquiries
- Support clients on Brokerage Cash Management products and services
- Assist clients with Brokerage Online (client website) and Mobile app issues
- Address general account and financial-related questions
- Meet key department performance metrics consistently
- Deliver professional world-class customer service
- Work effectively in a fast-paced team-oriented environment
- Multi-task and adapt quickly to changes in a busy financial service center
- Preference given to candidates with a college degree or previous contact center experience
Employment Type
Full-time
