Emergency Communications Eng
Emergency Communications Eng
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
100% Onsite at 2MTC Brooklyn N.Y. 11201
3 professional references
SCOPE OF SERVICES
Oversight of vendors supporting emergency communications telecommunications services and infrastructure
- Coordinate with 911 Originating Service Providers neighboring jurisdictions and Emergency Communications Relay Centers
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
- Configure and test Emergency Communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems and
- services associated with 911 call delivery to Public Safety Answering Centers
- Technical support for Text-to-911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services.
- Technical support and oversight for vendor managed ESInet services and systems
- Technical support for Public Safety Unified Communications systems and services
- Technical support for all emergency point-to-point alarm relays automated inbound 911 relays telematics and third-party 911 communications
- Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
- Provide Emergency Communication technology asset management support
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
- 8 years of experience working in a data center or in the field supporting related work.
- 4 years of experience in network support LAN/WAN troubleshooting.
- 4 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP)
- 4 experience using documentation tools (MS Excel MS Visio MS Word Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments.
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turn-up
- Ability to perform physical work related to the job.
- Ability to follow detailed job documents.
- Must be willing to travel within the NYC region to meet customer SLAs.
- Must be willing to work on-call after hours and weekends when required
DESIRABLE SKILLS/EXPERIENCE:
- Bachelors degree from an accredited college in computer science or related area of study
- Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language.
- Experience with Emergency Communications infrastructure systems applications and related technologies.
- Knowledge of E911 call routing selective routing trunking and location-based routing.
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 9-1-1 Call Handling Systems
- Knowledge of Land-mobile-radio systems P25 conventional and trunked networks
- Knowledge of NG9-1-1 ESINET call routing.
- Knowledge of SMS RTT TCC routing SMS aggregation
- Knowledge of GIS and location-based identification systems
Employment Type
Full-time
