Job Title: Jr. UCCX Engineer
Location: Bethesda MD
Duration: FTE
QUALIFICATIONS FOR THE JOB:
Education:
- Bachelors degree in Information Technology Computer Science or a related field (or equivalent work experience).
Soft Skills:
- Strong problem-solving skills with the ability to troubleshoot communication issues.
- Excellent verbal and written communication skills for providing technical support and documentation.
- Team-oriented with the ability to work in a collaborative environment.
- Attention to detail and ability to prioritize tasks effectively.
Certifications (Optional but a plus):
- Cisco Certified Network Associate (CCNA)
- Microsoft 365 Certified: Teams Administrator Associate
- CompTIA Network or other relevant networking certifications.