Channel Operations Manager
Channel Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Channel Operations Manager
Location: Dallas TX
Your Role
Digital Realty is seeking a Channel Operations Manager to enhance process efficiency drive system and reporting integrity and strengthen operational capabilities across the Global Channel Sales team. This role is critical in ensuring accurate timely and actionable visibility into partner performance pipeline health and strategic execution.
Digital Realty is seeking a Channel Operations Manager to strengthen our reporting capabilities and support the Global Channel Sales team by ensuring accurate timely and actionable visibility into the business.
In this role you will work cross-functionally with Sales Business Intelligence IT and Finance teams to ensure data accuracy and system alignment across Salesforce Power BI and other reporting platforms. You will play a key role in ensuring Channel Sales leaders have real-time trusted access to their pipeline performance and partner activity to drive strategic decision-making.
This is an exciting opportunity for a highly analytical detail-oriented operations professional who excels in Salesforce CRM Power BI reporting and building executive-level visuals. You will be responsible for owning reporting needs for the Channel team fielding ad hoc requests and continuously improving reporting capabilities.
What Youll Do
Drive process efficiency across partner lifecycle operations including onboarding commission tracking and renewal validations.
Develop and maintain standardized documentation for all core channel operations processes to support consistency training and scalability.
Oversee Salesforce data quality and implement process to ensure integrity
Manage and improve Salesforce and related channel systems (PRM Power BI Clari) ensuring clean data structures accurate reporting and system alignment.
Serve as one of the subject matter experts in partner data management reporting logic and operational escalations.
Support partner commission reporting and reconciliation including collaboration with Finance and audit-readiness documentation.
Assist when needed to analyze channel sales trends partner engagement and funnel health to deliver clear actionable insights to leadership.
Continuously refine internal processes and system workflows to support automation and reduce manual overhead.
What youll need
24 years of experience in channel operations sales operations or business analytics roles.
4 years of channel experience
Expert-level Salesforce skills; must be able to navigate and build reports/dashboards independently.
Proficiency with Power BI and Salesforce to create insightful executive-level dashboards and visualizations.
Strong analytical skills with the ability to interpret large datasets and translate into actionable insights.
Excellent communication and presentation skills; ability to explain complex data in a clear concise manner for executive audiences.
High degree of attention to detail organizational skills and ownership mentality.
Experience working cross-functionally and influencing without direct authority in a global environment.
Self-starter mindset with a strong work ethic and ability to thrive in a fast-paced environment.
Business-level fluency in English both written and oral.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.
To learn more about Digital Realty please visit follow us on LinkedInand Twitter.
A bit about our Digital team
Sales
Our Sales team is at the sharp end of our business securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry technical knowledge of our global data center platform PlatformDIGITAL with our ability to develop strong partnerships.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Digital Realty is an equal opportunity employer EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or protected veteran status or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Required Experience:
Manager
Employment Type
Full-Time
