Customer Experience Agent

Are you a talented customer service representative
Are you ready to bring your sales expertise to a fun and dynamic role
Join #Team Orange today!

SIXT Australia is on the lookout for 3 x Full Time Customer Experience Agents to join the team at our Brisbane City (Geebung and Hendra) locations.

At SIXT you can fully showcase your strengths. Youll ensure customer satisfaction manage our vehicle fleet and take on a variety of tasks in the branch. Everything you need to know about our vehicles youll learn with us.

Your role at SIXT

• You will create the best rental experience by maximizing sales and service opportunities for every customer
• You are an expert on all vehicles in the SIXT fleet actively promoting and selling additional vehicles and optional extras that align with each customers preference whilst delivering excellent customer service
• You will manage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rental
• You will also assist with driving and valeting cars on occasion.

Your skills matter

Sales Expertise: You are a natural sales talent and enjoy assisting customers face to face and on the phone and online.

Flexibility: You are willing to work a rotating roster between 8am - 5pm Monday to Friday and 8am - 12pm on weekends including school holidays and public holidays.

Communication: You will have exceptional written and verbal communication skills.

Attention to detail: You will have a keen eye for detail and take pride in your work.

Experience in sales in retail dealership technology insurance or real estate is preferable however not essential.

As part of our recruitment process successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check including drug and alcohol screening. Please note that all candidates will need a current provisional or full drivers license and working rights in Australia. 

What we offer

At SIXT we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• $29.70 per hour shift loadings monthly incentives $$ 
• Uniform and staff car parking provided
• Progressive flexibility leave and well-being benefits to balance all of lifes priorities
• Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
• Discounts on a range of NRMA personal insurance products including car home & travel
• Grow progress or relocate your career and move around the NRMA Group or different locations with us.

Were for inclusion diversity and representing the customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.

If youre ready to rev up your career and be the driving force behind happy customers were excited to hear from you. Apply now or visit our careers site to find out more. Join Team Orange today!

Remote Work :

No

Employment Type :

Full-time