Associate Manager, CRM
Associate Manager, CRM
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Job Description
Associate Manager CRM (Good Chop)
Come see whats cookin!
At HelloFresh Group we want to revolutionize the way we eat. We have offices all over the world and we deliver delicious meals to millions of people. As part of the Group Good Chop is passionate about delivering high-quality locally-sourced meats and seafood directly to our customers doors. We are looking for a detail-oriented and driven Associate Manager CRM to join our team. Reporting to the Senior Manager Lifecycle Marketing you will have the opportunity to make a significant impact on one of the fastest-growing brands in the HelloFresh family. The ideal candidate is a proactive and hands-on professional eager to learn and grow in a fast-paced environment. If you are passionate about CRM skilled in marketing automation and thrive on seeing your work translate into measurable results this is the perfect role for you.
You will
- Develop and evolve CRM strategies end-to-end delivering relevant communication touchpoints throughout all stages of the customer user journey.
- Leverage data and marketing automations to create scalable user flows within Salesforce Marketing Cloud ensuring seamless and personalized customer experiences.
- Setup test deploy analyze adhoc as well as cycle campaigns across Email and SMS mediums.
- Maintain native and custom integrations across SFMC CDP and in-house data event stream.
- Drive the implementation of new segmentation strategies to provide better user experience to each individual customer.
- Drive the experimentation roadmap documenting new learnings and identifying new high-potential opportunities through a rigorous data-driven and agile approach.
- Ensure best practices around data privacy compliance and deliverability
- Work closely with other teams to support cross functional business initiatives.
- Establish report on and improve micro & macro KPIs. Provide actionable insights highlighting key trends and identifying strategic opportunities.
You are...
- An experienced CRM marketing professional with a deep passion for the field
- A highly pragmatic inquisitive geared to action individual
- A natural collaborator
- Highly creative with a proven ability to conceptualize and bring to life new themes and concepts
- Data-native
At a minimum you have...
- BA/BS in Marketing Business Management or a related field with a strong academic record.
- 3 years of CRM marketing with at least 1 years in the subscription space.
- Extensive hands-on experience in Salesforce Marketing Cloud including automations.
- Exceptional quantitative and analytical skills.
- Experience in advanced data analysis leveraging historical performance to inform and execute complex CRM projects.
- A track record of successfully bringing creative ideas to fruition and developing unique and effective themes for ongoing marketing campaigns.
- Superior time management organizational and project management skills.
- Solid understanding of HTML Basic proficiency in SQL.
- Experience with Tableau Adobe suite or Google Analytics is an advantage.
- Passion for creative production. Experience with Photoshop Sketch Figma or any other photo editing software is a plus.
Youll get
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave & PTO policy
- Flexible health plans effective first day of employment
- 50/50 hybrid setup (in-office/remote)
- Significant discounts on your subscriptions to brands of HelloFresh Group
- Collaborative dynamic work environment within a fast-paced mission-driven company
This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.
Required Experience:
Manager
Employment Type
Full Time
