Loan Processor
Loan Processor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
How will this role impact First Command
We are seeking a detail-oriented and customer-focused Loan Processor to join our team. The ideal candidate will be responsible for ensuring a timely initial analysis has been completed on all loan applications and submitting decision recommendations to a Banking Officer with the appropriate lending authority. While providing exceptional customer service responsible for assisting with inbound/outbound phone calls/responding to emails from clients and Financial Advisors on loan-related questions to ensure they have been resolved promptly.
What will the employee do in this role
Log all incoming loan applications and manage the processing pipeline.
Collect and investigate all pertinent information associated with loan applications.
Inputs loan application requests into the Loan Operation System and pulls credit reports.
Evaluates risk associated with Pre-Screen loan requests.
Review and evaluate applicants ability to repay on Pre-Screen loan requests.
Apply results of credit analysis to FCB underwriting guidelines and policies-Pre-Screen loan requests.
Send Decline Letters to clients if the loan application is declined.
Review and respond to online banking questions/requests from clients.
Complete maintenance on loans as needed.
Respond to Financial Advisors and clients via phone and electronically regarding accounts and/or products (Daily). (This involves basic customer service interactions concerning accounts loan approvals etc.)
Perform other duties as assigned.
What skills/qualifications do you need
Education
High School education or equivalent (some college preferred)
Work Experience
3 years of banking or related experience preferred
Certifications
Required Knowledge Skills and Abilities
Must possess strong analytical and mathematical skills
Must be able to apply bank policy and underwriting guidelines to all situations
Must be able to discern when exceptions to policy are appropriate
Must be able to apply all appropriate lending regulations to the process
Must be able to maintain confidential information
Attention to detail and excellent organizational abilities
Strong communication and interpersonal skills
Ability to work well with others and contribute to a team-oriented environment
Familiarity with MS Office applications and able to learn other task-appropriate software
Systems knowledge:
MeridianLink systems experience a plus
Jack Henry Xperience systems a plus
Microsoft Excel skills/experience preferred
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Employment Type
Full-Time
