Job Title: RQ09535 - UX Designer - Intermediate Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 222 Jarvis St. Toronto OntarioHybrid Estimated Start Date: Estimated End Date: #Business Days: 222.00 Extension: Probable after the initial mandate Hours per day or Week:7.25 hours per day Security Level:No Clearance Required Must haves:
Lead design ideation and deliver design deliverables to-be service design blueprints information architecture wireframes mockups and interactive prototypes (FIGMA).
Description Responsibilities
Create effective user friendly and visually appealing interfaces.
Design the overall functionality of the product in order to ensure a great user experience iterate upon it in accordance with user-testing.
Design user interfaces for various projects such as digital displays publications media and other creative materials as required.
Take a user-centered design approach and rapidly test and iterate the designs.
Conceive and conduct user research interviews and surveys and translating them into sitemaps user flows customer journey maps wireframes mockups and prototypes.
General Skills
Relevant experience creating GUI designs based on user interaction and performance.
Experience as a UX designer interactive designer UI designer or similar role designing for web and mobile applications.
Proficiency with design and prototyping tools.
Thorough understanding of the limitations and appropriate use of web development technologies.
Experience in designing online programs with emphasis in the emotional aspects of human experience.
Experience conceiving and conducting user research interviews and surveys and translating them into sitemaps user flows user journey maps wireframes mockups and prototypes that lead to intuitive user experiences.
Experience designing the overall functionality of the product and in order to ensure a great user experience iterate upon it in accordance with user-testing.
Experience designing and delivering wireframes user stories user flows user journeys mockups and prototypes optimized for a wide range of devices and interfaces.
Experience facilitating the clients product vision by researching conceiving sketching prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
Experience identifying design problems and devising elegant solutions.
Experience making strategic design and user-experience decisions related to core and new functions and features.
Experience gathering user feedback to configure existing interfaces.
A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience.
Desirable Skills
Knowledge of network security and network protocols.
Experience and Skill Set Requirements User Experience / Product Design - (40%)
Facilitating user experience design research through a number of methods such as user interviews diary studies usability testing tracking usability metrics A/B testing card sorting etc.
Synthesize research findings into insightful and concise user research documents such as user journey maps personas service blueprints and affinity maps.
Design thinking workshops and activities to lead project teams in ideating on solutions to complex product and service design related problems.
Knowledge about service design methods to provide high-level birds eye view documentation of both the front-end user experiences and the back-end infrastructure and service processes that support them
Lead design ideation and deliver design deliverables to-be service design blueprints information architecture wireframes mockups and interactive prototypes.
Deliver functional accessible usable and aesthetically-pleasing user interfaces.
Collaborate with Business Product and Development teams by facilitating product and service design vision and concept.
Practice ego-free design: be open to giving and receiving feedback collaborating with and supporting other designers
Utilize pragmatic thoughtful design approaches; think critically about what value design activities are bringing to a project and strategize approach based on organizational need rather than following textbook solutions
Communications - (20%)
Strong communication skills to prepare documentation including but not limited to; reports reviews assessments
Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
Ability to communicate designs and development in clear and understandable manner
Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
High emotional intelligence skills with ability to discern between various stakeholders interests and find reasonable compromises
Strong mentoring and coaching abilities; ability to convey design concepts and methods to team members and stakeholders outside of design professions.
Agile Product Development - (20%)
Experience working in an agile sprint-based development environment
Understanding and working knowledge of iterative product development cycles (Discovery Agile Beta Live)
Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
Experience - (20%)
Experience with medium-to-large sized product development / service design projects
Experience dealing with designing services and products that deal with large organizational complexity
Experience with leading strategy and execution on product/service discovery
Experience with Figma user interface design software
Experience designing interfaces with a design system
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