Account Specialist
Account Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Element is actively hiring an Account Specialist.
In this role you will be responsible for prospecting dormant existing and new customers with the intention of discovering net new customers accounts and testing needs as well as gathering actionable feedback on past experiences with Element.
As an Account Specialist you will engage with existing customers as part of sales/marketing campaign follow up. Typical goals could be to set tradeshow appointments register seminar attendees and future interest for Element events gather feedback on marketing campaigns/sales literature and discover new RFQ opportunities.
This position is hybird: 3 days in office
Responsibilities
- Build and maintain a working knowledge of Elements service offerings.
- Engaging in proactive outreach with a One Element selling approach leveraging the services of Elements global service offerings
- Actively utilize Dynamics CRM to log and track performance to monthly goals for total calls live conversations RFQs appointments campaign activities etc.
- Ensure accurate contact details remove duplicate records and add new information to CRM contact records
- Collaboration with Marketing Sales leadership divisional and inside sales managers to ensure proper list segmentation targeting and messaging.
- Efficiently distribute new RFQs customer feedback and campaign activities to the appropriate stakeholders
- Raise awareness of Elements services by contacting targeted prospect companies for the purposes of cross-selling or marketing campaign follow-up.
- Collect and distribute reports on performance and opportunities for improvement
- Maintain ongoing relationships with marketing and sales to report back on efficacy of call lists
- Calling prospecting lists in the areas of end market support targeted services prospecting dormant & declining outreach
- When necessary assist Client Support Coordinators with Inbound lead management tasks and responsibilities.
- Additional sales responsibilities such as quote follow-up and pipeline management as required.
Skills / Qualifications
- At least 1 year of outbound sales prospecting experience or equivalent combination of education and experience
- Ability to read and interpret documents such as customer quotes / contracts marketing materials
- Ability to solve practical customer problems
- Ability to interpret a variety of instructions data and details furnished in written oral diagram or schedule form
- Proficiency in Microsoft Applications (Word Excel)
- Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
- Well-developed oral and written communication skills to meet a variety of communication needs
- Excellent interpersonal skills that foster open upward and downward communication built on mutual respect
- Ability to interface with clients win new work and determine their requirements; helps develops proposals including cost estimates work plan and terms and conditions
- Ability to travel up to 20%
- Ability to work in the Blue Ash office 3 days a week
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Diversity Statement
At Element we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the worlds most trusted testing partner.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age disability ethnic origin gender marital status race religion responsibility of dependents sexual orientation or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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Required Experience:
Unclear Seniority
Employment Type
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