Senior Business Operations & Analytics Manager
Senior Business Operations & Analytics Manager
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Job Description
Who Boundless is
Were a team of immigrants and experts who have struggled with our own journeys through the complex high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry and a high-growth challenger serving corporate clients. Across both consumer and business segments weve aided over 100000 individuals in their quest for U.S. residency.
Were backed by influential venture investors around the country including Foundry Group (led by Brad Feld) Trilogy Equity Partners Pioneer Square Labs Emerson Collective (Laurene Powell Jobs foundation) Two Sigma Ventures and Jerry Yang.
Today we are a dynamic growth-stage technology company with 400 employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.
What youll do
Our Business Operations & Analytics team is expanding rapidly to support Boundless growth goals and is looking for a strong leader to bring analytical rigor and practical business solutions to achieve those goals. This Senior Business Operations & Analytics Manager role will partner with Marketing Sales Product Customer Success Operations and Finance as key stakeholders to deliver insights that drive our business.
If youre passionate about telling stories with data thrive in a fast-paced environment and want to make a tangible impact on a growing mission-driven business this role offers an exceptional opportunity to leave your mark on our entire business segment.
In this role you will
- Lead the development of standard KPIs to support effectiveness and optimization for Marketing Sales Product Customer Success Operations and Finance teams
- Lead large high priority cross-functional projects (e.g. Marketing Attribution) that set strategic direction for the business
- Strategize with leaders across multiple functions within the org to identify workstreams for their team
- Manage team member(s) and contractors to deliver projects on time and within scope/budget
- Deliver timely analysis and commentary to executives on the performance of business key drivers and effectiveness of cross functional efforts
- Establish and manage executive and operational dashboards/reporting (e.g. Monthly Business Review) to inform decision-making
- Communicate clearly and proactively with stakeholders about prioritization blockers and timelines
- Stay up to date on sales and marketing measurement best practices and analysis capabilities of our tools
About you
- 7 years of work experience in a finance strategy revenue operations or analytics role
- Self-starter with high energy level who is flexible and adaptable to change
- Ability and willingness to stretch between rolling up sleeves when needed and driving bigger strategic initiatives
- Experience managing team members directly or indirectly
- Experience problem-solving independently leaning on cross-functional team members internally and also external networks and vendors
- Excellent written and verbal communication skills and effective cross-functional collaborator
- Comfortable working with very large data sets and ensuring data quality
- High attention to detail
- Experience in analyzing and deriving actionable insights using a variety of data sets (sales pipeline analysis conversion/funnel metrics event tracking marketing attribution) preferred
- Expertise with at least two of the standard analysis tools: Excel SQL R Python Tableau Sigma etc.
- Proficient in CRM and revenue tools (e.g. Salesforce HubSpot Outreach)
Why work for Boundless
Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving our core mission of empowering every family to navigate the immigration system more confidently rapidly and affordably.
We are trailblazers in the online immigration space because we arent constrained by convention - We think without bounds. Boundless is a place for employees who arent afraid to continuously try new things. We value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move us forward to understand the why. We encourage our employees to focus on outcomes over output and to address complex challenges with simple solutions. Boundless is all about ownership accountability and flexibility in how we approach our individual company roles and the industry as a whole.
Compensation
Compensation for this role includes both cash and equity. The starting base salary for this position is typically $140000-$176000. Total compensation offered for this role will be dependent on the candidates experience qualifications skills and abilities as demonstrated in the interview and hiring process. Additionally Boundless offers its U.S. full-time employees benefits including medical dental vision 401K match life and AD&D insurance short-term disability insurance commuter benefits flexible spending accounts pet insurance discounts and cell phone plan discounts.
Required Experience:
Manager
Employment Type
Full Time
