Product Manager (Agentic AI)
Product Manager (Agentic AI)
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Job Description
Job Title: Agentic AI Product Manager
Location: Remote
Reports to: Agentic AI COE Leader
Position Overview:
We are seeking a highly motivated Agentic AI Product Manager to drive the market launch and IP roadmap of our innovative AI-powered solutions collaborating with sales marketing consulting and development. This role will work closely with the Agentic AI COE Leader to transform cutting-edge technologiesincluding autonomous agents LLMs and multi-agent systemsinto scalable customer-centric products integrated with platforms like ServiceNow.
The ideal candidate will have strong experience in AI product lifecycle management cross-functional collaboration and aligning technology capabilities with business goals.
Key Responsibilities:
Product Strategy & Market Analysis
- Understand competitive market intelligence and conduct research to inform our AI roadmap and features while ensuring product/market fit.
- Define product requirements and roadmaps in partnership with the Agentic AI COE Leader and cross-functional teams that results in customer impact (cost reduction time savings strategic differentiation etc.)
- Support the COE Leader in assessing AI innovation opportunities across industries. And translate strategic AI innovation goals into tangible product development initiatives.
- Identify use cases where agentic AI can enhance and/or orchestrate enterprise workflows particularly on ServiceNow.
- Develop ROI models and frameworks for realizing value of our AI offerings and solutions
Cross-functional Collaboration
- Collaborate with sales solution consulting design engineering data science and ServiceNow platform teams to deliver high-impact AI capabilities and IP
- Work closely with client-facing teams to identify POCs opportunities prioritize features gather feedback and ensure adoption (i.e. production rollout) success.
- Work with our engineering teams to facilitate the agile development processes define epics elaborate user stories translate and prioritize backlog and conduct retrospectives
AI IP Development
- Manage product lifecycle from ideation to launch with a strong emphasis on usability performance ROI and business outcomes.
- Ensure products integrate seamlessly with ServiceNow (e.g. ITSM HRSD SecOps).
- Oversee feature validation testing and iteration using agile methods and customer feedback.
Market Awareness & Launch
- Stay informed on emerging trends in agentic AI LLMs multi-agent systems and enterprise automation.
- Evaluate and prioritize experimental ideas proof-of-concepts and beta features with our clients and partners.
- Participate and orchestrate market awareness events like webinars client roundtables analyst presentations partner briefings etc.
- Assist in developing product marketing collateral such as data sheets product positioning FAQs sales enablement etc.
- Ensure product success in market measured by IP and services revenue from AI products and the number of production go-lives
Qualifications:
- Bachelors or Masters degree in Computer Science Business Engineering or a related field.
- 3 years of experience in product management with a focus on AI machine learning or enterprise software.
- 7 years of experience in a consulting or a product company.
- Experience integrating AI solutions into platforms like ServiceNow or similar enterprise systems.
- Strong understanding of AI/ML concepts including LLMs autonomous agents and NLP.
- Experience with AI cloud services from AWS Google GCP Azure etc.
- Experience in launching enterprise AI solutions with exposure to AI governance ethics responsibility etc.
- Experience working in services or consulting environments preferred specifically with AI
Preferred Skills:
- Familiarity with ServiceNows AI features (e.g. Virtual Agent Predictive Intelligence).
- Data Science and Python experience
- Understanding of MLOps lifecycle and human-in-the-loop design.
- Strong storytelling prioritization and stakeholder communication skills.
- Industry knowledge in sectors such as BFSI and Telecom is a plus.
Required Experience:
IC
Employment Type
Full Time
