Presales
Presales
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Job Description
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Handle inbound inquiries through calls WhatsApp emails social media platforms and online portals.
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Understand the needs preferences budget and buying intent of each customer. Qualify leads using standard criteria and ensure only potential buyers are forwarded to the sales team.
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Proactively engage with leads through follow-up calls emails and messages.
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Share comprehensive project information including location configuration floor plans pricing amenities possession date legal approvals and USPs.
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Address and resolve preliminary queries related to the project payment plans home loan assistance and documentation.
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Schedule site visits by coordinating between clients and the sales team. Share route details Google Map links and follow up to confirm client arrival.
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Track site visit status and take post-visit feedback from clients.
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Log all lead interactions status updates and notes in the CRM tool on a real-time basis.
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Ensure no lead leakage and maintain a healthy lead pipeline.
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Share periodic MIS and follow-up reports.
Employment Type
Full-time
