Company Overview:
K Damani Hospitality Pvt Limited is committed to excellence in the hospitality sector providing exceptional service and maintaining high standards in cleanliness and organization. Our mission is to enhance the experience of our clients through superior service driven by a team that values precision responsibility and collaboration. Join us in our endeavor to deliver an unforgettable experience through professional housekeeping management.
Role Responsibilities:
- Supervise housekeeping staff to ensure efficient operation.
- Ensure all rooms and public areas are cleaned and well-maintained.
- Develop and implement cleaning schedules and procedures.
- Train new staff on cleaning methods and safety protocols.
- Conduct regular inspections of guest rooms and common areas.
- Manage inventory of cleaning supplies and equipment.
- Address guest inquiries and resolve any housekeeping-related issues.
- Prepare reports on housekeeping activities and staff performance.
- Coordinate with the maintenance team for repairs and upkeep.
- Ensure adherence to health and safety regulations.
- Establish and enforce housekeeping policies and standards.
- Monitor and evaluate staff performance providing feedback and guidance.
- Schedule and oversee staff shifts and workload distribution.
- Assist with recruitment and training of housekeeping staff.
- Maintain a positive and productive work environment.
Qualifications:
- Proven experience as a housekeeping supervisor or similar role.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of cleaning products and best practices.
- Ability to handle multiple tasks and prioritize effectively.
- Basic computer skills for reporting and inventory management.
- Strong attention to detail and commitment to quality.
- Ability to work flexible hours including weekends.
- Training or certification in hospitality management is a plus.
- Understanding of health and safety regulations related to housekeeping.
- Experience in conflict resolution and effective team management.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational and time-management skills.
- Customer-focused attitude with a positive demeanor.
- Physical ability to perform cleaning tasks and lift items as needed.
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