Digital Operations Manager
Digital Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Syngenta our goal is to build the most collaborative and trustworthy team in agriculture providing top-quality seeds and innovative crop protection solutions that improve farmers success. To support this mission Syngentas Commerce & Marketing Team is seeking a Digital Operations Manager in Buenos Aires Argentina. This role will be responsible for leading and supervising daily distributor operations on the ecommerce platform as well as driving the digital transformation from offline to online operations. This role involves ensuring distributors maintain high performance levels meet established SLAs and effectively utilize the platform. The Manager works closely with distributors and internal teams to optimize operational processes troubleshoot issues and continuously improve the user experience on the platform.
Accountabilities
- Develop and implement strategies to optimize daily distributor operations on the platform
- Collaborate with IT and platform development teams to design and implement new functionalities that facilitate offline process digitalization
- Establish and monitor KPIs to measure digital transformation success and distributor performance
- Identify areas for improvement in operational processes and develop action plans to address them
- Maintain regular communication with distributors to address issues gather feedback and promote best practices
- Coordinate with other departments (such as Sales and Marketing) to align digital operations with overall business objectives
- Analyze operational data to identify trends and improvement opportunities
- Manage and resolve complex problem escalations affecting distributor operations
Qualifications :
Required
- Bachelors degree in Business Administration Agricultural Management or related disciplines
- Proven track record in agricultural industry
- Commercial or operations background preferred
- Intermediate to advanced English proficiency
- Microsoft Office Suite expertise
- Strong communication and interpersonal skills
- Innovation-driven mindset
- Change management capabilities
- Leadership and stakeholder management
- Results-oriented approach
- Customer-centric focus
- Collaborative team player
Additional Information :
What We Offer
- A culture that celebrates diversity & inclusion promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical Dental & Vision) that starts your first day.
- Paid Vacation Paid Holidays Maternity and Paternity Leave Education Assistance Wellness Programs Corporate Discounts among other benefits.
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status.
Be part of a leading company that brings the potential of plants to life
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
