PC Support Technician
PC Support Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth KS.
- Must be a US Citizen
- Must have or be able to obtain and maintain a DoD Secret Security Clearance.
- Non-remote (relocation incentive available)
The PC Support Technician will provide various computer hardware and software services to end users ensuring the seamless operation in support of the US Army Training Management Directorate. Join a team of dedicated professionals at an industry-leading organization where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations.
Job Responsibilities:
- Responds to user inquiries and requests and provides technical assistance on PC systems related hardware software and standard applications.
- Provides help desk information and support; determines the cause of the problem; offers temporary solutions if the problem cannot be resolved within an appropriate timeframe.
- Services support tickets for Training Management Directorate (TMD) users.
- Support a variety of Information Systems projects such as new system installations for a department.
- Installs sets up or relocates configures troubleshoots and supports PC/server hardware and software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; installs and configures network interfaces and Internet connections; diagnoses network cable and configuration problems.
- Installs and maintains specialized software including performing setup functions developing associated file structures report formats and input forms ensuring file security performing data entry to populate associated databases and documenting procedures.
- Coordinate support with the local Network Enterprise Center.
- Implement and design an organization-wide set of standards for the implementation of future and existing information systems.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.
Qualifications :
- Must be a US Citizen
- Must have or be able to obtain and maintain a DoD Secret Security Clearance.
- Associates Degree or High School Diploma with two (2) years of Tech School training in an Information Technology or Windows workstation systems administration related field.
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security CE CCNA Security GICSP GSEC SSCP etc.).
- Experience with SharePoint-related site administration optimization and development.
- Have and maintain a certificate in MS Server 2016 Server 2019 Windows 10 or Microsoft Modern Desktop.
Preferred:
- BA/BS degree in Engineering Computer Science Information Systems or a related field.
- A problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
- Experience working in a Department of Defense (DoD) environment.
- A problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
- Excellent communication skills (written and oral) and interpersonal skills.
- Excellent organizational skills attention to detail and ability to prioritize and manage multiple tasks.
Additional Information :
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays paid time off medical dental vision company-paid long and short-term disability life insurance referral bonuses relocation reimbursement program certification reimbursement program retirement and more.
Link Solutions Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
