Associate Customer Success
Associate Customer Success
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Job Description
Overview of the role:
Join us as an Associate Customer Success Manager and revolutionize the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact.
Experience: 2-6 Years
Location: Thanjavur
Key Responsibilities:
- Build and nurture strong relationships with college students faculty HOD and management ensuring their needs are met and exceeded.
- Analyze customer data to enhance experiences and drive business growth.
- Research and publish insightful white papers that contribute to industry knowledge.
- Develop training materials and conduct product demonstrations to empower clients.
- Develop and document high-level strategies for accomplishing specific project objectives.
- Evaluate and refine onboarding processes communication infrastructures and customer success initiatives.
Desired Candidate Profile:
- Proven experience in people management.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- A genuine passion for the education sector and a desire to enact change.
- Excellent presentation skills.
- Flexibility to travel as needed.
Education Qualification: Join Us
Join us on our mission to transform Indian Engineering Colleges into vibrant AI-driven learning campuses. Become a member of our dynamic team where innovation collaboration and a steadfast commitment to enhancing education are at the core of what we do. If youre ready to make a meaningful difference we want to connect with you!
Required Experience:
IC
Employment Type
Full-Time
