Sr. Product Marketing Manager, Digital Experience Monitoring

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the worlds largest security cloud Zscaler accelerates digital transformation so enterprises can be more agile efficient resilient and secure. The pioneering AI-powered Zscaler Zero Trust Exchange platform which is found in our SASE and SSE offerings protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Named a Best Workplace in Technology by Fortune and others Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative and you are passionate about building and innovating for the greater good come make your next move with Zscaler.

Zscaler has an incredible story to tell and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers analysts strategists and designers are dedicated to teaching our audience to think about cybersecurity like they never have before. Youll collaborate with diverse creative people around the globe to hone the Zscaler brand increase awareness and demand support partnerships and drive home big wins for the worlds cloud security leader and our customers worldwide.

Were looking for a Senior Product Marketing Manager to lead the go-to-market strategy for our Digital Experience Monitoring (DEM) solution. Reporting to the Sr. Director of Product Marketing you will be responsible for:

• Leading product marketing for the DEM product line with a focus on real-user experience network path analysis application responsiveness and endpoint diagnostics
• Developing differentiated positioning and messaging that connects digital performance to business outcomes for network operations service desk and security audiences
• Translating technical features into compelling customer value including latency visualization network analysis device telemetry and SaaS performance insights
• Defining buyer and user personas with an emphasis on hybrid work secure access and digital user experience use cases
• Partnering with product engineering and sales to drive go-to-market readiness including launches competitive strategy and enablement

What Were Looking for (Minimum Qualifications)

• 6 years of product marketing experience in digital experience monitoring endpoint visibility or full-stack observability platforms
• Expertise in real user monitoring synthetic monitoring network path analysis application telemetry and device health insights
• Proven experience marketing to or working with IT operations digital workplace or network engineering teams in mid-market or enterprise environments
• Strong understanding of how digital experience affects workforce productivity IT service quality and end-user satisfaction
• Ability to translate complex technical information into engaging and clear narratives for diverse audiences

What Will Make You Stand Out (Preferred Qualifications)

• Strategic thinker with a track record of scaling high-potential products
• Collaborative leader with experience influencing cross-functional teams in a matrixed environment

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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.