Veterinary Client Service Representative
Veterinary Client Service Representative
Posted on :
17-07-2025
Employer Active
1 Vacancy
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Hourly Salary
$ 21 - 25
Vacancy
1 Vacancy
Posted on :
17-07-2025
Job Description
Description
Position at Small Paws Pet Hospital
Small Paws Pet Hospital is now hiring a Veterinary Client Service Representative to join our dynamic team!
More than a word service is present in everything you will do at Small Paws Pet Hospital a Thrive Pet Healthcare partner we take action to empower your best care for pets their families and yourself.
We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options comprehensive benefits and abundant support youll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy.
And we have plenty of fun along the way!
Who we are:
We are a small practice located in Parkside that is walking distance from the L line within San Francisco with a variety of services ranging from wellness and illness exams to dentistry soft tissue surgery. Small Paws fosters a culture of respect trust empathy and communication to our team clients and pets.
Ideal candidate:
- Has strong communication skills
- Is compassionate and empathetic
- Minimal Supervision
- Works well on a team
- Multitasker
- Possesses exceptional customer service skills
- Has at least 1-2 years veterinary experience
Why work at Small Paws Pet Hospital
While under new management we thrive to invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical dental vision and life insurance paid time off continuing education generous pet discounts and much more mostly available after your probationary period!
Job Overview:
Our Veterinary CSR ensures prompt customer service to our clients and promotes greater efficiency by helping with the flow of the hospital. Scheduling appointments messages escorting clients to rooms presenting treatment plans and invoicing clients.
Job responsibilities include:
- Uses sound judgment when making decisions about patient care
- Responds quickly and calmly to emergencies
- Maintains high standards of patient care
- Communicates clearly with the veterinarians other hospital personnel and clients to ensure that patients receive the care they need
- Must be friendly and flexible in the face of varying expectations from clients and coworkers
- Able to multi-task prioritize tasks well and think creatively
- Provide patient and client comfort by keeping the hospital clean and presentable
- Must be able to withstand unpleasant odors and noises.
Youll Grow with Us
Here you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
Benefits our care in action
We provide benefits spread comprehensively across your mental physical emotional and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
- Paid time offincluding 8-weeks of full-pay parental leave bereavement to grieve both humans and pets and time off for new pet adoptions
- Top quality medical dental and vision insurance plus health savings account and flexible spending account
- Pet perksincluding free exams discounts on products and services and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children adults and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period
- Continuing education and development support through our library of free CE courses and paid time off to complete
- Scholarship opportunities and student loan support program and so much more!
Compensation is negotiable based on experience with an hourly pay range from $21-$25 hour. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location.
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all of our team members pet parents and pets. We strive to create a diverse equitable and inclusive culture where all team members belong and feel empowered
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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