Customer Service Lead
Customer Service Lead
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1 Vacancy
Job Description
Lead Receptionist
Schedule depends on hospital needs Saturdays required
Compensation: $19/hr based on experience
Hospital Hours:
Mon-Fri 8 am-5 pm Sat 8 am-1 pm
Threading Joy and Connection: Join Our Tarzana Care Team Today!
- Competitive Compensation: Get paid well for your skills and hard work.
- Work-Life Balance
- Time Off: Enjoy paid breaks holidays vacation and an additional floating holiday.
- Health and Wellness: Stay healthy with great insurance for you and your family.
- Financial Security: Plan for the future with a 401(k) and company match.
- Invested in You: ongoing training and growth opportunities.
Responsibilities:
- Greet and welcome residents families and visitors with a friendly and helpful attitude.
- Manage the Reception schedule and ensure all shifts are filled.
- Answer incoming calls transfer calls to appropriate departments and take messages when necessary.
- Manage and distribute incoming mail and packages.
- Assist residents and their families with general information and inquiries.
- Coordinate appointments and meetings for residents with various community services.
- Perform general clerical tasks including data entry filing and photocopying.
- Monitor and control access to the community ensuring the safety and security of residents and staff.
- Have a high school diploma or equivalent.
- A minimum of 3-5 years of experience in a customer service Leadership or role within the veterinary industry is preferred.
- Excellent verbal and written communication skills.
- Reliable attendance and Punctuality as the team leader of the front staff.
- Proficient in using basic office equipment and computer applications.
- Empathy and understanding for the needs of senior residents.
- Be compassionate and patient professional and courteous at all times.
- This positions starting pay is $19.00 but it is based on experience.
APPLY NOW
At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
Tailored development programs mentorship and career pathing to help you achieve your unique goals.
Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
Health dental vision life insurance and mental health resources to support your overall well-being.
Generous paid time off and holidays because your personal time matters.
A supportive collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Employment Type
Full-Time
