Systems Engineer - Senior

Purpose Statement: The Systems Engineer will use and demonstrate the Plexus core values to provide technical support to the Plexus user community while ensuring that applications systems network and technologies are available and functioning in support of business processes. In order to deliver and maintain secure reliable and sustainable technology solutions the Systems Engineer will collaborate with other IT personnel vendors and business partners. The Systems Engineer will also identify and resolve technology issues deliver technology and business projects as well as follow all policies and governance that promote or support Plexus philosophy and business objectives.

Key Job Accountabilities:

• Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Contributes to development of system design policies standards and selection of architecture components.
• Aligns solutions with enterprise and solution architecture standards (including security). Evaluates new system software and recommends adoption if appropriate.
• Provides effective team leadership including information flow to and from the customer during project work. Provides expert advice and guidance to support the adoption and adaptation of agreed approaches.
• Leads the assessment analysis development documentation and implementation of changes.
  Configures tools and/or creates scripts to automate the provisioning testing and deployment of new and changed infrastructure. Provides advice on defining access rights and l security controls.
• Identifies resources and capabilities needed to support innovation. Encourages and motivates innovation communities teams and individuals to share creative ideas and learn from failures.
• All Global Technology team members are responsible for upholding the organizations cybersecurity posture by adhering to security policies and procedures actively participating in training protecting data and systems actively identifying and mitigating vulnerabilities and promptly reporting any suspicious activity or potential security incidents.

Education/Experience Qualifications:

• Bachelors degree preferred
• Seven (7) years of related experience is required; eight (8) or more years of related experience is preferred.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Other Qualifications:

• Working knowledge of one or more: compute (Cisco UCS preferred) virtualization (VMware VCF GCP) Kubernetes storage (NetApp preferred) cloud computing (GCP) backup (CommVault preferred) and disaster recovery.

• Proficient use general understanding or ability to learn scripting and automation tools to improve efficiencies or effectiveness of the Systems Engineer role

• Maintain the confidentiality of all departments company and customer information while working safely at all times.

• The ability to support around the clock monitoring and management and may result in support or activities after normal business hours.

• Develops maintains and tests incident management procedures in agreement with service owners.

• Investigates escalated non-routine and high-impact incidents to responsible service owners and seeks resolution.

• Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed.

• Analyses causes of incidents and informs service owners to minimize probability of recurrence and contributes to service improvement. Analyses metrics and reports on the performance of the incident management process.

Physical Requirements:

• N/A

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.