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Innovate with purpose
At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.
Lets give businesses more time for what matters.
BILL is seeking a visionary and strategic leader to serve as our Director Voice of the Customer. In this role you will own the end-to-end customer feedback journey championing the voice of the customer (VoC) and transforming feedback into actionable insights that will contribute to enhancing our products services and customer experiences.
As a key cross-functional leader you will drive initiatives that ensure our customers are at the center of everything we do leveraging data collaboration and innovation to deliver meaningful outcomes.
Key Responsibilities
Wed love to chat if you have:
Preferred qualifications:
Visa Sponsorship: This position is not eligible for visa sponsorship. Candidates must be U.S. work authorized with no current or future sponsorship needs.
This role is hybrid preferred with in-office work expected Monday Tuesday and Thursday at either our Draper UT or San Jose CA locations. We strongly prefer candidates who live within 45 miles of either office or are willing to relocate by the start we are open tofully remote work for exceptional candidates based in the following states: Arizona Arkansas California Colorado Florida Georgia Hawaii Idaho Illinois Maryland Massachusetts Michigan Minnesota Nebraska Nevada New Jersey New York North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina Tennessee Texas Utah Virginia Washington.
#LI #evergreen
Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones
Whats in it for you
Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .
Required Experience:
Director
Full Time