Project Manager, POS Installation
Project Manager, POS Installation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title
Project Manager POS Installation
Merchant Boarding & Bus. Services
Reports to
POS Supervisor Professional Services
Position Overview
The Project Manager role is responsible for planning directing and coordinating all of the activities of assigned Payroc POS programming installation and training projects to ensure that the goals of the project are accomplished within the prescribed time frame and budget. This is a customer facing role that requires a significant amount of work to be done at customer locations as well as remotely. This position demands strong interpersonal and communication skills both verbally and in writing and strong listening and retention skills. This role will evaluate each project based on the scope and work with the implementation coordinator to create a project timeline and coordinate all resources that may be necessary to complete the work.
This role requires strong organizational skills and the ability to work concurrently on a variety of projects using clear judgment while maintaining a high work performance standard. Scheduling meeting an agreed upon schedule and holding customers accountable to their installation schedules will be key to the success of the individual in this role. Updating and maintaining detailed paperwork signoffs and updating company databases in a timely manner are also requirements of the position. The ideal candidate will be willing to work with end-users and management to resolve difficult issues at times while under time constraints.
Duties and Responsibilities
- Programs Payroc and Aloha POS software suite for restaurants bars nightclubs quick service businesses.
- Trains applicable customer employees how to use the Payroc and Aloha POS system
- Provide on-site go live support for new customers to assist with operations
- Manages all aspects of the Payroc and Aloha POS system installation
- Reviews project to determine time frame funding limitations procedures for accomplishing project staffing requirements and allotment of available resources to various phases of project
- Establishes the work plan and staffing for each phase of project and manages all resources required to complete the project
- Confers with implementation and installation staff to outline a work plan and to assign duties responsibilities and scope of authority
- Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget
- Reviews and updates status reports prepared by project personnel and modifies schedules or plans as required
- Prepares project reports for management client or others
- Confers with customer and project personnel to provide technical advice and to resolve problems
- Manages project calendar in the Goldmine CRM system
- Travels throughout Southern California and occasionally nationally as required to perform system installations and customer training.
Qualifications
- 2-year technical degree and/or 2 years related experience with windows applications
- A working knowledge of Microsoft office suite of products Microsoft OS (Win7/Win10)
- Bachelors Degree in related field preferred
- Technical schooling A MCP or MCSE certification preferred
- 1-2 years of experience with Aloha POS system preferred
- 1-2 years working in the hospitality industry and working knowledge of restaurants and hospitality operations preferred
- Consulting experience is a plus
Working Conditions
- Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods
- Frequent interaction with team members management agents Business Development Managers (BDMs) and external partners to facilitate smooth operations and collaborations
- Must be able to lift up to 25 pounds if needed.
Travel Component
- 50-75%
Job Classification
- Exempt
At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion national social or ethnic origin sex age physical mental or sensory disabilitysexual orientation or any other status protected by the laws and regulations in the locations where we operate.
Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact the Human Resources Department at .
Required Experience:
IC
Employment Type
Full-Time
