Integration & Engagement Lead
Integration & Engagement Lead
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Job Description
Integration & Engagement Lead
Job No: 676610
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Permanent Full Time
Insurance
Pay Band 5
- Lead critical transformation programs
- Shape communications engagement and change capability across Consumer Insurance
- Brisbane Sydney or Melbourne Hybrid work model permanent opportunity
At Suncorp were putting our people and customers at the centre of everything we do. As our Integration & Engagement Lead in Consumer Tribe youll support the delivery of meaningful change across our Consumer Insurance business Home Claims Motor Claims Customer Service and more.
Working closely with the Enablement Manager and senior stakeholders youll be the cornerstone connecting change communications engagement and capability uplift ensuring transformation initiatives are delivered seamlessly and with impact.
What youll do
- Act as a trusted advisor and integration lead for initiatives delivered by Consumer and also support group-wide change initiatives impacting the Consumer area
- Oversee the Consumer Transformation Change Heatmap to strategically and collaboratively sequence delivery of initiatives across areas of Consumer Insurance.
- Govern and continuously enhance change frameworks within the Consumer Tribe to enable effective and impactful delivery of initiatives
- Facilitate and deliver key engagement events (e.g. Quarterly Tribe Events CPPP Teleconferences Leader Conferences)
- Drive strategic communications on behalf of the EGM CPPP and HO Consumer Transformation
- Increase change and communication capability across teams through training coaching and enablement
- Contribute to building a high-performing engaged and resilient culture across the Consumer Tribe
What youll bring
- Experience delivering change management and communication in large complex environments
- Expertise in stakeholder engagement with the ability to influence and build partnerships across all levels including senior leadership
- Strong background in consumer insurance claims or financial services (preferred)
- A confident communicator and writer skilled at creating concise tailored messaging for various audiences
- Demonstrated capability in running large-scale engagement events and programs
- Creative mindset with proficiency in PowerPoint SharePoint video editing and digital content design
- Formal qualifications in communications change business or PR (desirable)
What we can offer
- A range of flexible working and leave options including 20 weeks paid parental leave 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
CPPP- Consumer Transformation - Integration and Engagement Lead -
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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