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Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: Application Support Security
Position: Systems Engineer
Experience: 3-4 years
Category: Software Development/ Engineering
Shift: Rotational Shift (24/7)
Main location: Bangalore Chennai
Position ID: J0625-1321
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Position Description: We are seeking a proactive and detail-oriented SOC Application Support Specialist to join our Log Analytics & Cloud Support team. The ideal candidate will have hands-on experience with the administration and automation of SIEM tools log management performance monitoring and security application incident resolution. Strong troubleshooting skills across Linux and Windows environments coupled with foundational knowledge of cloud platforms and automation tools are essential for this role.
Key Responsibilities:
Utilize Splunk for log analysis dashboard creation report generation and SPL query writing.
Manage and configure log ingestion pipelines via Cribl winlogbeat syslog rsyslog etc.
Use monitoring tools like Zabbix to track system health including CPU memory disk and network utilization.
Perform first-level triage and resolution of security application incidents and escalate as necessary.
Conduct root cause analysis and troubleshooting across Windows and Linux operating systems.
Collaborate with IT and cloud teams to monitor and secure assets on Azure AWS and GCP environments.
Document security application incident response actions generate reports and contribute to playbook development.
Leverage tools like Ansible and GitLab for automation and version control in support of SOC tasks.
Required Skills & Experience:
Proven experience with SIEM platforms: ELK Microsoft Sentinel Splunk.
Strong proficiency in Splunk (SPL queries dashboards alerts reports).
Hands-on experience with log management agents/tools (Cribl winlogbeat syslog variants).
Proficiency in using monitoring tools such as Zabbix.
Good understanding of system performance metrics (CPU memory disk usage).
Strong troubleshooting skills in both Linux and Windows environments.
Basic knowledge of cloud platforms Azure AWS and GCP.
Familiarity with automation and versioning tools such as Ansible and GitLab.
Solid understanding of the incident response lifecycle and best practices.
Preferred Qualifications:
Certifications such as CompTIA Security Splunk Core Certified User Microsoft SC-200 or equivalent.
Experience working in SOC or cybersecurity operations environment.
Good communication skills and ability to work collaboratively in a team setting.
CGI is an equal opportunity employer. In addition CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Full-Time