Sales Operations Associate

The Company:

Czarnowski is one of the four studios of the Czarnowski Collective. It combines operations strategy design and fabrication to create exhibits and events that engage communities generate brand enthusiasm and educate consumers. Its been over 75 years since we opened our doors but were still not resting on our reputation or accolades. Were wondering what if... anticipating whats next and embracing our role within the Czarnowski Collective as forward-thinkers for forward-thinking brands.

Joining the Czarnowski Collective means the opportunity to be more than a number more than a job title more than a spectator. We are a collective of dreamers and thinkers doers and makersand were searching for more of the same to join the ranks.

The Purpose:

As a Sales Operations Associate youll play a critical role in keeping our sales engine running smoothly by owning the processes that support RFI and RFP execution pipeline maintenance and front-line sales efficiency. Reporting to the Sales Operations Manager youll be the go-to resource for organizing proposal workflows maintaining CRM data integrity and ensuring the sales team has the right tools and information to execute at pace.

This role is designed for someone ready to dive into the operational backbone of B2B salesdeveloping a strong foundation in deal mechanics proposal strategy and sales process optimization.

Why This Role Matters

Sales doesnt happen in a vacuum. Every closed deal is backed by hours of prep data validation content curation and cross-functional coordination. Thats where you come in.

This role is the operational core of how we respond to RFI and RFP opportunities how we maintain a clean and accurate pipeline and how we make sure every rep is set up for success. If youre detail-obsessed process-driven and eager to learn the systems that drive enterprise sales from first touch to final signature you wont just support the sales teamyoull help scale it.

The Job

• RFP Coordination: Assist in managing the RFP process by collecting necessary inputs from internal teams compiling proposal documents and ensuring submissions are completed on time.
• Content & Resource Support: Help maintain and organize sales collateral such as presentations case studies and brochures in collaboration with marketing to ensure sales has access to updated relevant materials.
• Sales Technology Assistance: Support the sales teams use of CRM systems (such as HubSpot and Microsoft Dynamics) by updating records tracking interactions and assisting with reporting.
• Sales Process Support: Work with the Sales Operations Manager to identify and address minor process improvements helping to streamline internal workflows and ensure efficiency.
• Onboarding & Training Support: Assist in the onboarding process of new sales team members by helping with training materials and setting up their access to necessary sales tools.
• Data Entry & Reporting: Assist with entering data into CRM systems and generating reports that provide visibility into sales activities pipeline status and performance metrics.
• Feedback Loop Contribution: Gather feedback from the sales team on any challenges or areas needing improvement and relay this information to the Sales Operations Manager for process refinement.

Success Metrics

• Timely RFP Submissions: Ensure that all RFPs are completed and submitted within the required deadlines.
• Content Availability: Support the creation and maintenance of a well-organized content library making sure sales materials are up-to-date and easy to access.
• Accurate Data Entry: Maintain accurate CRM data ensuring that all interactions and updates are properly recorded.

• Team Support: Help with the smooth onboarding of new team members and provide ongoing operational support to the sales team.

The Person:

• Education & Experience: 0-2 years of experience in sales support operations or related fields. Previous internships or experience in an administrative or customer service role is a plus.
• Technical Skills: Familiarity with Microsoft Office Suite (Word Excel PowerPoint) and an eagerness to learn CRM systems like HubSpot or Microsoft Dynamics.
• Organizational Skills: Strong attention to detail and the ability to manage multiple tasks and deadlines.
• Communication Skills: Good written and verbal communication skills to assist in coordinating across teams and departments.
• Team Player: A willingness to collaborate with other departments and assist wherever needed.

Career Path

This entry-level position provides an opportunity to learn and grow within the sales operations function. Over time with strong performance the Sales Operations Associate can advance to more senior roles within sales operations project management or sales enablement contributing more deeply to larger sales strategies and processes.

What we offer:

• Medical Dental and Vision benefits effective within 30 days (or less) of your start date
• 401K matching with no vesting period (you are fully vested as of day 1)
• Generous Paid Time Off (PTO)
• Paid Holidays
• Collaborative Work Environment

Collective Culture Core Values:

We recognize that the success of our business rests with the skills and efforts of our people and in return for their contributions our employees can expect a flexible work environment that delivers on the 10 principles that define our company culture:

• We celebrate creativity curiosity innovation and imagination.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We embrace individuality and an entrepreneurial spirit.
• We champion initiatives that bolster diversity equity and inclusion.
• We prioritize safe ethical and sustainable business practices.
• We foster a culture of meritocracy - rewarding skills and abilities instead of influence.
• We always deliver.
• We dont take ourselves too seriously.

Through several existing and future initiatives Czarnowski Collective is exploring thoughtful and creative ways to embrace individuality and more effectively champion diversity equity and inclusion across our network.

EEO Statement

Czarnowski Collective is proud to be an Equal Opportunity Employer. We dont just accept difference we honor nurture and celebrate it! All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We dont discriminate based on race religion color national origin sex/gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

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Required Experience:

IC