Partner Success Specialist
Partner Success Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Partner Success Specialist role is responsible for supporting and assisting the Stax Connect team in building long-lasting meaningful relationships with our ISV partners. In this role youll create efficiencies in processes while building and maintaining the framework of how information is sourced and assimilated throughout these teams. This role is cross-functional in driving the initiatives to support the Partner relationship working closely with Sales Operations Support and Finance. Additionally youll act as a growth-enabler - assisting in the execution of strategies that maximize opportunities to accelerate the revenue generated from Staxs Partner channels. Your efforts will aid in guaranteeing a memorable prosperous and long-lasting relationship between Stax and our Partners.
Key Responsibilities & Objectives
- Assist in the execution and implementation of action plans on behalf of Partners. Engage appropriate Stax cross-functional teams contributing to development integration efforts marketing and channel sales.
- Assist in architecting the informational framework for the teams youll support
- Maintain data and information integrity across various systems
- Collaborate with internal teams identifying data gaps and opportunities for improved process efficiency
- Work with business leaders across the organization creating a pipeline of information critical to the success of the teams youll support
- Assist in the ongoing validation and dissemination of Partner performance and financial data amongst key stakeholders
- Aid the Partner Growth team in ongoing success initiatives for top-performing ISV Partners
- Serve as a liaison between Stax Underwriting and Risk teams and our ISV Partners clearly articulating needs and creating a seamless end-user experience
- Other duties as assigned
- 2 years working with third-parties in a business development adjacent role
- Experience in various aspects of channel relationship management
- Ability to navigate cross-departmentally with key stakeholders and with our Partners
- You must be a self-starter willing and capable of taking direction and finding creative solutions
- Commitment and self-motivation to work within deadlines with minimum supervision
- Excellent communication and interpersonal skills at all levels
- Meticulous organizational skills and attention to detail are vital
- Strong relationship-builder eager to forge your own path while adding value for those around you
- Background in payments FinTech project management and/or in some underwriting capacity a big plus
Required Experience:
Unclear Seniority
Employment Type
Full-Time
