Partner Operations Analyst Italy (They/She/He)

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Join us as a Partner Operations Analyst and become a key member of Glovos Italy operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

• Understand business needs of stakeholders under your scope and create insightful analysis helping your team to make the right decisions to optimize Glovo & partners operations.
• Develop and maintain scalable and self-service visualization tools and storytelling dashboards.
• Deep-dive on business metrics in order to explore areas of opportunity and enable data-driven decision-making based on applied statistics and probability techniques.
• Work closely with commercial stakeholders to define how to best optimize operations monitor and give visibility of metrics and KPIs.
• Support recurrent processes within the team enabling the adjustment of tools to business needs.
• Continuously explore and refine key operational metrics gaining a comprehensive understanding of Glovos KPIs

WHAT YOU WILL BRING TO THE RIDE

• Minimum 1 year of experience in high demanding positions (operations technology consulting investment banking etc.);
• Degree in Engineering Economics Business Administration or any related field.
• Expertise with Excel / Google Sheets is a must.
• Good Stakeholder management skills.
• Knowledge of visualization tools like Looker Tableau or Qlikview is a plus.
• Professional English
• Capability of bridging analytical and communication skills for added-value impact.
• Comfortable in tracking/reporting on KPIs.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!