Customer Success Manager
Customer Success Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Posting: Customer Success Manager(Individual Contributor Role)
Location: Bangalore (HSR Layout)
Working Hours: 10:30 AM - 7:30 PM
CTC: 2.6 LPA
Experience: 0-1 years (Freshers are welcome to apply)
We re looking for a dynamic Customer Relationship Manager who will be the face of Skillfyme support team ensuring a smooth and satisfying experience for our learners and their families.
-
Be the primary point of contact for customers via phone email and chat
-
Build strong relationships through proactive communication
-
Understand customer needs and coordinate with internal teams for quick resolution
-
Maintain follow-ups and ensure customer issues are fully resolved
-
Gain deep knowledge of Skillfymes offerings to deliver exceptional support
-
Degree in management marketing communications or a similar field
-
Experience in customer service or relationship management
-
Proficiency in MS Office CRM tools and ticketing systems
-
Excellent communication interpersonal and conflict resolution skills
-
Ability to multitask and stay composed under pressure
- Be a part of a rapidly growing startup that is reshaping tech education.
- Opportunity to make a significant impact on learners careers.
- A collaborative dynamic work environment with plenty of opportunities for growth and development.
interpersonal skills,customer,conflict resolution,crm,customer service,ticketing systems,ms office,communication,management,crm tools,build strong relationships,relationship management
Employment Type
Full Time
