Business Support Officer
Business Support Officer
Posted on :
16-07-2025
Employer Active
1 Vacancy
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Job Description
6 months contract with local authority
Position: Business Support Officer (1 full-time post 36hrs)
Salary: BR7
Location: The New Civic Centre Churchill Court Bromley incorporating hybrid working model. There is a requirement to work from the office at least 2 days a week.
An exciting opportunity has arisen for an experienced Business Support Officer to join the Bromley DoLS Service for 6 months. The primary responsibility will be to undertake an administrative role in relation to processing deprivation of liberty referrals and liaising with professionals and agencies that work with the DoLS service. The role also involves providing administration support to the Deprivation of Liberty Service and undertaking general administrative duties to ensure the delivery of a high-quality efficient and effective service to customers.
Requirements
- Experience of working within a DoLS Service and knowledge of the process.
- Some knowledge of DoLS legislation.
- Good oral and written communication skills and Customer Service skills.
- Ability to use information technology effectively including using Word Excel Outlook and the internet to a good level.
- Good knowledge of Iproc Fusion for processing invoices.
- Good working knowledge of Liquid Logic.
- Understanding of confidentiality and its application in accordance with GDPR and data protection.
- Ability to work as part of a team.
- Excellent interpersonal skills and ability to communicate in a clear and concise manner.
Requirements: Knowledge and understanding of current issues relating to social housing and social housing repairs Experience in a contact centre environment handling high volume of calls Excellent communication skills and ability to provide high standard of customer care Ability to work proactively with team members to improve customer service delivery Familiarity with relevant legislation including the Data Protection Act and the Freedom of Information Act Willingness to work necessary shift patterns and provide cover for team members during periods of absence
Employment Type
Full Time
Key Skills
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