RCMP Transcription Clerk
RCMP Transcription Clerk
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Job Description
Guided by the policies procedures and protocols of the City of Merritt and the RCMP this position contributes to the success of Merritts RCMP Detachment by providing outstanding client service and administrative and in a limited capacity operational support for front-line police officers in collaboration with the team.
As a key point of contact between the Detachment and the public and/or other internal and external stakeholders you will provide professional respectful and client-centered services by triaging responding to and processing inquiries and complaints received in-person by email and over the phone competently dealing with those who are facing difficult life circumstances. As well as provide assistance operating the police radio to RCMP members in the field under extenuating circumstances dispatching files as required.
This position involves high volume workloads and professional level duties where independence collaboration effective communication and judgement skills are essential. As the RCMP Clerk (Client and Administrative Services) you routinely handle sensitive private and confidential information related to policing services and criminal matters. You will type statements related to victimization crisis and trauma. You will create and maintain police files and records in accordance with established policies and procedures and perform specialized technical work related to the creation and maintenance of RCMP operational records database searches and evidence. In this role you will operate computerized and paper based RCMP information systems (eg. CPIC PRIME) enter data to process public complaints/ files and police records process Police Information Checks and vulnerable sector checks maintain prisoner logs and process civil prints via the Intelliscreen system.
Qualifications :
Post secondary education in criminology or a related field supplemented by recent related operational experience in a police environment with RCMP systems and records.
- A current valid RCMP Reliability Security Clearance and ability to maintain it is a condition of employment
- Minimum of two years office experience that includes records management document creation and review creating and maintaining operational files data entry and providing administrative support.
- Conflict resolution and/or nonviolent communication training or equivalent.
- Knowledge of the Access to information and Privacy Act RCMP and PRIME BC Policy supplemented by experience working with RCMP information systems such as PRIME and CPIC is preferred.
- An equivalent combination of training and experience may be considered.
- Minimum typing speed of 60 words per minute.
- Proficient in data entry intermediate Word and intermediate Excel.
- Excellent understanding of Federal Provincial and Municipal Legislation as it applies to RCMP operations.
- The successful completion of all required courses offered on the job (such as PRIME CPIC or its equivalent etc.
- Ability to obtain and maintain an RCMP Reliability Security Clearance is a condition of employment.
Additional Information :
This is a position is within the CUPE local bargaining unit with a wage of $32.37 per hour (2025 rate). In addition to competitive salaries the City of Merritt offers comprehensive well-being benefits an employee and family assistance plan (EAP) and exclusive perks. This position will be open until Wednesday July 29 2025 at 4:30 pm.
We are actively recruiting for this position; for full consideration please apply today. The City of Merritt is an equal opportunity employer committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds. We thank all applicants for their interest; however only applicants selected for an interview will be contacted.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
