The current schedule for this position is a 9/80 schedule 7:30 am - 5:00 pm Monday - Friday with every other Monday off.
SUMMARY
Under general supervision to perform a variety of duties both in the office and in the field. Specific duties may include interaction with the public computer data entry investigation and reporting of ordinance violations and general assistance to city personnel as determined.
SUPERVISION EXERCISED
None.
ESSENTIAL DUTIES
- Identifies and enforces city zoning regulations and applicable codes. Responds to complaints of code violations and contacts citizens to achieve compliance.
- Coordinates code enforcement activities with other city departments and personnel.
- Conduct property inspections in accordance with the city ordinances.
- Maintains accurate logs and reports of all complaints received and all violations viewed.
- Prepares all necessary documents and inputs all ordinance cases in the computer program.
- Prepares cases for the courts and appears as needed.
- Provides educational information to citizens through handouts presentations and in one-on-one conversations.
- Attends training and information meetings concerning community programs.
- Follows all safety procedures for operation of all equipment and vehicles used.
- Receives information from citizens in person by telephone and in writing. Ensures that information is properly distributed to the appropriate person(s).
- Perform other related duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS
Education: High school diploma or GED. One year of college in criminal justice field preferred.
Experience: Two years of customer service experience dealing with conflict resolution and handling customer complaints oral presentations and report writing. Law enforcement experience preferred.
Certifications/Licenses:
- Valid Utah Drivers License
KNOWLEDGE SKILLS AND ABILITIES
Knowledge of:
- City zoning regulations and codes; health codes and their application.
- Pertinent Federal State and local laws codes and regulations.
- Modern office procedures methods and equipment including computer equipment and applicable software programs.
- Principles and procedures of record keeping.
- Principles and techniques used in dealing with the public.
- Safe driving principles and practices.
Skill with:
- Operating modern office equipment including computer equipment and software.
- Operating communications equipment including telephone and two-way radios.
- Operating a motor vehicle safely.
Ability to:
- Learn local geography city streets public buildings and businesses.
- Learn to properly interpret and make decisions in accordance with federal state and local policies procedures laws and regulations.
- Prepare clear and concise reports.
- Keep records and files of work progress.
- Act quickly and calmly in emergency situations.
- Meet and deal with the public tactfully and effectively.
- Exercise good judgment flexibility creativity and sensitivity in response to changing situations and needs.
- Communicate clearly and concisely both orally and in writing.
- Establish maintain and foster positive and harmonious working relationships with those contacted in the course of work.
- Professionally communicate with citizens other employees and agencies in difficult and possibly hostile situations.
WORKING CONDITIONS AND PHYSICAL DEMANDS
Work in a standard office environment which includes reaching bending sitting standing talking hearing and listening. Ability to travel to different sites and locations. Ability to handle extreme pressure and fatigue due to daily exposure to almost always stressful situations. Must be able to lift and carry 30lbs for 25 yards. Must be willing to be called out for weather related parking issues.
Required Experience:
Unclear Seniority