AVP, Strategic Partnerships
AVP, Strategic Partnerships
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$ 140000 - 160000
1 Vacancy
Job Description
About Specialty Program Group:
Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment deep carrier relationships creative thinking product development and broad distribution while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.
About the Position:
This position reports directly to the VP of Sales Strategy and plays a critical role in driving the success of SPGs strategic partnerships with an initial focus on HUB and Rippling. This role is responsible for partner enablement and training cross-functional collaboration & program development & optimization. The ideal candidate has a proven track record of building enablement programs excellent communication skills strong project management abilities & is a self-starter who thrives in fast-paced partner-focused environments.
Key Responsibilities:
Design and execute onboarding and training programs for new Hub regions participating in the Rippling partnership and/or new hires within existing Hub regions which include setting expectations on requirements to participate (e.g. revenue share BenAdmin builds etc.) providing insights around capacity modeling and staffing needs & general guidance on nuance of servicing clients utilizing Rippling
Ensure that contractual obligations are adhered to and met as it relates to Rippling and eligibility management working in conjunction with SPG National HR Tech Strategy Leader & Super Region owners
Create and maintain playbooks toolkits recorded trainings & other collateral in support of the Rippling strategic partnership including but not limited to:
BenAdmin as it relates to overall system setup (e.g. HRIS Payroll Eligibility functionality etc.)
Rippling Apps (e.g. Compliance Flex Benefits etc.) & Integrations
Broker Service Model within Rippling
Client Health & Retention (Benefits & SaaS ARR)
Facilitate ongoing training through live webinars office hours and update sessions on product or process changes
Tailor enablement content to various audiences (e.g. Hub leader vs. account manager) ensuring clarity in workflows key differentiators and service expectations
Develop processes to monitor partner engagement and track performance at various levels of maturity and work to continuously improve training content and delivery
Identify common pain points or questions and proactively address them through improved documentation training or tooling
Collaborate cross-functionally within SPG & with other key leaders within HUB to refine operational delivery standards for the Rippling partnership
Oversee user structure and management of Rippling Client Command Center amongst each HUB region owner to ensure security and compliance
Consult with Rippling on the Client Command Center framework and best practices aggregate reporting needs & product enhancements and coordinate with HUB regions to aggregate feedback and insights
Measuring Success:
The initial objective of this role is to increase awareness and understanding of Ripplings value within HUB at all levels of the HUB organization (corporate regional leadership field etc.)
Success of this role will be based on this individuals ability to educate HUB (and eventually other brokers) on the value of Ripplings technology solutions.
Perceptions that Rippling is complicated and a stark shift to how brokers service other business need to shift where were educating HUB on the power of Rippling and how to utilize their solutions to add value to current and prospective clients.
Success will be tracked and documented via regular feedback loops with SPG Specialty Benefits leadership team no less than quarterly.
Additional objectives and KPIs will be identified during these quarterly feedback sessions.
Qualifications:
5 years in partner enablement channel sales client success or sales enablement preferably in insurance benefits HR tech or SaaS
Proven experience building enablement programs from scratch or at scale
Excellent communication presentation and instructional design skills
Organized with heavy attention to detail
Operate both independently and in a team setting; relationship-oriented & collaborative
Ability to manage multiple projects simultaneously flexible & thrives in a fast-paced environment
Clear and appropriate communication with various stakeholders (internal and external) and active listening skills
Strong sense of curiosity & willingness to learn
Salary Transparency: The expected salary range for this position is $140000-$160000 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time off benefits and eligible bonuses equity and commissions for some positions.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Exec
Employment Type
Full-Time
