Workflow Lead
Workflow Lead
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Job Description
- Suffolk County Council Endeavour House Ipswich IP1 2BX - Hybrid
- 39513 per annum (pro rata for part time)
- 37 hours per week - Flexible working options available
- Permanent
Suffolk County Council is different. Were a modern flexible and forward-thinking organisation thats constantly evolving to meet the changing needs of our communities. As a Workflow Lead for the Mental Health Learning Disability and Autism Service within Adult Social Care youll enjoy a dynamic work environment where your ideas are valued your potential is nurtured and your work makes a tangible difference. Ready to reimagine what your career could be
Reimagine the possibilities.
Your role and responsibilities
As our Workflow Lead youll play a key role in keeping things running smoothly across the Adult Social Care directorate. Youll:
- Monitor and manage the allocation of work across teams in your locality.
- Prioritise tasks based on risk and available resources to ensure timely and effective service delivery.
- Provide day-to-day operational support to maximise workflow efficiency.
- Use data from our BI dashboard to spot trends identify challenges and keep senior managers informed.
- Collaborate with other Workflow Leads to ensure consistency across the directorate.
- Work closely with Service Development and Contracts teams to manage provider issues and business continuity concerns.
- Liaise with Health colleagues and partner agencies like Suffolk Family Carers to ensure referrals are accurately captured.
You will need
- Strong organisational skills and a proactive approach to managing priorities.
- Confidence in interpreting data and using it to inform decisions.
- A collaborative mindset and the ability to work across teams and services.
- A passion for improving outcomes for adults in our community.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.
For more information
Please contact Fiona Raffe (she/her) for a casual conversation. You can reach her by calling 0 or by emailing
How to apply
Step 1 - Read the Job and Person Profile (JPP) (docx)
Step 2 - Click Apply Now to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the Person Profile section of the JPP.
You should use theSupporting Statement template.
Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
Please note: Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability please contact us at 0 or
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling 0. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 27 July 2025.
Interview date: Tuesday 12th August 2025.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
Employment Type
Full-Time
