Warehouse / Store Manager
Warehouse / Store Manager
Posted on :
15-07-2025
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1 Vacancy
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Job Description
Job Title:Warehouse / Store Manager
Department:Warehousing
Reports to: Manager Warehouse
Jointly Reports to: Head of Operations
2. JOB PURPOSE
Responsible for overseeing the operations of a pharmaceutical product and medical equipments warehouse the Warehouse Manager ensures that storage handling and dispatch of all goods comply with regulatory requirements that may include PPB WHO GDP quality standards and the companys internal policies. This position plays a key role in maintaining product integrity operational efficiency and customer service excellence within a fast-paced compliance-driven healthcare distribution environment.
3. KEY DUTIES & RESPONSIBILITIES
Warehouse Operations
Oversee daily operations including receiving put-away storage picking packing and dispatch of pharmaceutical and medical products.
Ensure that all handling storage and distribution activities are conducted in compliance with Good Distribution Practice (GDP) and local Pharmacy and Poisons Board (PPB) guidelines.
Monitor temperature-controlled storage areas and ensure all cold chain and temperature-sensitive products are managed per regulatory standards.
Maintain traceability of all products through accurate batch and serial number tracking using warehouse management systems (WMS).
Lead regular stock audits and cycle counts to ensure inventory accuracy and minimize product expiry damages or losses
Compliance and Quality Assurance
Work closely with the regulator compliance team to ensure full compliance with and internal SOPs regarding the warehousing and distribution of medicines and medical
devices.
Implement the quality management systems documentation control and audit readiness for the warehouse department
Participate in regulatory inspections and internal audits and implement corrective and preventive actions (CAPAs).
Manage product recalls and quarantines in coordination with the QA and Regulatory Compliance teams.
Human Capital
Supervise warehouse team members and ensure alignment with performance expectations KPls and company values.
Train staff on handling pharmaceutical and medical products focusing on safety compliance hygiene and SOP adherence.
Promote a culture of accountability accuracy and continuous improvement within the team.
Inventory and Technology Management
Utilize WMS/ERP (NetSuite systems for real-time inventory control and traceability.
Monitor stock levels to ensure optimal inventory holding and reduce product expiries.
Coordinate with Procurement and Sales teams on stock reordering and fast-moving SKUs.
Health Safety and Environmental Compliance
Enforce health and safety regulations in line with OSHA and pharmaceutical safety standards.
Conduct regular risk assessments and ensure emergency response protocols are in place.
Maintain clean pest-free and contamination-controlled environments throughout the warehouse.
Coordination & Reporting
Liaise with dispatch team Commercial BU Regulatory Compliance team and QA teams to ensure seamless order processing and delivery.
Ensure timely and accurate documentation reporting and dashboards for stock movement delivery performance and compliance indicators.
Provide regular updates and performance reports to the Manager Warehouse & Dispatch and Head of Operations.
Requirements
Qualifications
Bachelors degree in warehouse management Logistics Pharmaceutical Sciences or related field.
Professional certifications in warehousing/logistics (e.g. CILT KISM) and GDP/GSP training will be an added advantage.
Experience
Minimum 5 years of experience in warehouse management with at least 3 years in the pharmaceutical or medical distribution sector and in a leadership role.
Experience working with PPB WHO standards and MOH regulations is required.
Technical Knowledge & Skills
Proficiency in WMS and ERP systems is essential
In-depth understanding of pharmaceutical warehousing regulations and best practices.
Strong leadership team supervision and performance management skills.
High attention to detail accuracy and integrity in handling sensitive medical products.
Strong problem-solving skills and ability to work under pressure.
Excellent communication and coordination skills.
Proficiency in Microsoft Office and warehouse management tools.
Employment Type
Full Time
Key Skills
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