In this role our new colleague:
- Ensures that the group meets the expected service levels and takes corrective action when necessary
- Allocates resources (shift schedules vacation schedules replacement plans)
- Participates in planning the work group budget partly responsible for its adherence
- Proposes proposals for setting performance goals actively participates in the performance evaluation of subordinates and provides information for salary reviews (actively participates in salary reviews)
- Participates in the selection of new employees and assumes responsibility for this and makes proposals for dismissals and promotions organizes and participates in the induction of new employees
- Provides operational and other relevant business information to the group facilitates effective teamwork and conflict management supports the individual development of group members
- Defines the groups objectives: provides assistance in clarifying individual responsibilities assigns tasks to individuals and sets priorities on a daily basis sets deadlines and quality expectations and ensures a balanced workload
- Ensures the effective use of integrated corporate tools manages compliance with processes procedures and standards
- Implements the roles and tasks defined in the Document Management Policy or ensures their implementation through the appointment of team members
- Proactively supports collaboration with other groups
- Proactively makes suggestions to increase operational efficiency
Qualifications :
- Fluent English and German language skills
- College/university degree or relevant professional experience
- Comprehensive knowledge of business processes
- Experience in developing and operating IT services
- knowledge of agile methodologies and RTE experience is an advantage
- Stable stakeholder management
Additional Information :
Personality:
- Accuracy precision
- People and customer-centricity
- Good communication skills
- Task orientation and good stress tolerance
- Leadership skills
- Navigating in a complex work environment
- Ability to motivate and instruct colleagues
- Independence and sense of responsibility
- Flexibility
- Team player attitude
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
No
Employment Type :
Intern