We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Novotel Pune India. As an integral part of our team you will play a crucial role in ensuring smooth operations maintaining high service standards and driving customer satisfaction.
- Oversee daily outlet operations ensuring efficient service delivery and adherence to company standards.
- Manage staff scheduling training and development to maintain a high-performing team
- Handle financial responsibilities including cash management inventory control and cost optimization
- Implement and maintain customer service excellence addressing guest inquiries and resolving issues promptly
- Collaborate with other departments to ensure seamless coordination of services
- Conduct regular staff briefings and performance evaluations
- Ensure compliance with health safety and hygiene regulations
- Assist in organizing and executing promotional events and food promotions
- Maintain accurate records including daily logs incident reports and inventory checks
- Identify areas for improvement and implement strategies to enhance operational efficiency
Qualifications :
- Minimum 2 years of relevant experience in a similar capacity.
- Good reading writing and oral proficiency in English language.
- Good working knowledge of MS Excel Word & PowerPoint.
- High degree of professionalism with sound human resources management and business acumen capabilities.
Remote Work :
No
Employment Type :
Full-time