Insurance Billing/Collections Assistant II (Hybrid) - Physicians Billing Service
Insurance Billing/Collections Assistant II (Hybrid) - Physicians Billing Service
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Job Description
Scheduled Hours
40Position Summary
Performs follow-up on insurance billing and collection activities verifying the accuracy and completeness of insurance records and claims contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job Description
Primary Duties & Responsibilities:
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance eligibility invoice resolution correspondence remittances requests for additional information or other appropriate handling.
- Contact patients and/or guarantors as needed to confirm insurance coverages.
- Utilizes Epic system tools and payer websites for claim submission claim status attachments eligibility and authorization/referral inquiry.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Primarily remote with the exception of coming into the office at least once a month.
Physical Effort
Typically sitting at a desk or table.
Equipment
Office equipment.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Work Experience:
Skills:
Drivers License:
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Claims Resolution Collections Strategies Communication Computer Literacy Confidential Data Handling Epic EHR Health Insurance Billing Health Insurance Portability & Accountability Act (HIPAA) ICD-10 Procedure Coding System Insurance Follow Up Medical Billing and Coding Medical Terminology Microsoft Excel Microsoft Word Office Equipment Telephone CommunicationsGrade
C06-HSalary Range
$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance equity with others in the department market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and as applicable for the position other background checks drug screen an employment and education or licensure/certification verification physical examination certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Employment Type
Full-Time
