Senior Product Designer, Public Web

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.

Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

The Role

Squares Growth Product Design team helps sellers discover the value of our ecosystemthen stick around to grow with us. Were looking for a Senior Product Designer to join this mission and elevate how customers engage with Squares product experience.

Youll be deep in the productdesigning thoughtful high-craft experiences that improve adoption build trust and support long-term retention. Whether helping new sellers get started or re-engaging them with the right next step youll be focused on impact and outcomes.

Youll partner closely with product managers engineers data scientists and fellow designers to shape meaningful journeys across mobile and web. Were looking for someone whos grounded in interaction design strong in systems thinking and comfortable building end-to-end solutions in complex product environments.

We aim to build a design team that reflects the diversity and inclusivity of the Square seller community. We encourage candidates from all backgrounds to apply and welcome any personal experiences that enhance your empathy for our users especially those with firsthand experience in the small business or financial sectors.

You Will

• Design product experiences that help sellers onboard activate and succeed across Squares ecosystemfocusing on mobile-first high-impact touchpoints.
• Collaborate with partners to define strategy shape roadmaps and deliver end-to-end flows that increase adoption and retention.
• Use craft curiosity and customer insight to simplify complexity and guide sellers to value.
• Balance quick iteration with high-quality executioncontributing to both vision work and shippable UI.
• Elevate the work of others by giving clear actionable feedback and helping grow a culture of design excellence across the Growth organization.
• Advocate for native mobile best practices and design patterns that feel intuitive performant and platform-native.

You Have

• 8 years of experience in product design with a portfolio that shows strong interaction design craft excellence and clear problem-solving across mobile and web.
• Demonstrated success designing for native mobile applications (iOS and Android)including nuanced transitions gestures and platform conventions.
• A systems thinker who can map out complex flows yet sweat the details at every step.
• Experience driving measurable outcomes not just outputwhether increasing engagement activation or retention.
• Strong collaboration skillsyou bring clarity and energy to cross-functional work.
• A customer-first mindset with the ability to interpret data and research into design decisions that support real people and real businesses.

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

While there is no specific deadline to apply for this role U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.