Lead Business Analyst
Lead Business Analyst
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Job Description
Job Description
Lead Business Analyst Project Skyline (Coles Group)
Initial 6-Month Contract Hybrid (3 Days Onsite in Melbourne) Major eCommerce Transformation
About the Program Project Skyline
Coles Group is leading one of the most ambitious and high-impact digital transformations in Australian retail history.
Project Skyline is a multi-year enterprise-scale eCommerce re-platforming initiative that will:
- Replace Coles legacy monolithic eCommerce stack with a modern composable platform.
- Deliver a seamless omnichannel experience across loyalty fulfilment payments and customer support.
- Partner with Flipkart Commerce Cloud (FCC) marking the first major FCC implementation of its kind in Australia.
This is a once-in-a-career opportunity to help define the future of Coles $4B online grocery business and set the foundation for innovation and growth over the next decade.
The Role: Lead Business Analyst
As the Lead Business Analyst you will play a critical role in defining the functional scope mapping current/future-state processes and acting as the bridge between business stakeholders and delivery teams across this complex multi-vendor program.
You will lead a team of BAs across several workstreams and ensure consistency and quality in analysis documentation and stakeholder alignment throughout the program lifecycle.
Key Responsibilities
- Lead business analysis across multiple digital and eCommerce workstreams.
- Define and document business requirements user stories and process flows.
- Facilitate workshops with stakeholders across Digital Technology and Business.
- Translate business needs into functional and technical requirements.
- Work closely with Product Owners Designers Architects and FCC teams (onshore and offshore).
- Support end-to-end traceability from requirements through to testing and delivery.
- Ensure consistency and quality of BA outputs across the program.
Ideal Candidate Profile
Must-Have Experience:
- Proven experience as a Senior or Lead Business Analyst on large-scale digital or eCommerce programs.
- Strong stakeholder engagement and facilitation skills across business and technology domains.
- Experience in agile delivery environments including backlog refinement and sprint planning.
- Ability to operate in fast-paced matrixed organisations with multiple vendor teams.
- Excellent documentation modelling and communication skills.
Highly Valued:
- Experience in retail grocery FMCG or omnichannel platforms.
- Exposure to offshore delivery models or third-party platforms like FCC Salesforce Magento Hybris.
- Prior experience leading or mentoring other BAs in a program setting.
Engagement Details
- Contract: Initial 6-month day rate contract with strong potential for extension or permanent hire
- Hybrid Working: 3 days per week onsite in Melbourne remainder remote
- Start Date: ASAP preferred (within 24 weeks)
- Work Rights: Must have full Australian working rights
Join an ambitious transformation and make your mark on the future of Australian eCommerce.
Required Experience:
IC
Employment Type
Full-Time
