Senior Program Manager
Senior Program Manager
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Job Description
We are seeking an experienced and analytical Senior Program Manager to join our Managed Services team. This role is central to our strategic program planning and performance management within our services delivery business. You will play a critical part in leading projects to accelerate adoption our private and public cloud services by managing risks resolving issues and ensuring quality deliverables. As a cross-functional contributor you will work closely with various departments including product engineering marketing and operations to ensure all program elements are delivered as planned. This role is ideal for someone with a strong program management background a passion for data-driven decision-making and an ability to bridge program analysis with operational and strategic objectives. You will utilize your strong communication problem-solving and organizational skills to influence decision-making and lead teams to successful outcomes.
Key Responsibilities
Program Planning & Management
- Plan research analyze and assess projects to formulate plans and recommend effective strategies for meeting cost schedule and performance objectives.
- Support cost and schedule reduction activities for development and delivery efforts.
- Provide support to program leadership to facilitate successful contract/agreement execution.
- Analyze overall program health and advise program leadership on options to maintain cost schedule and performance objectives.
- Oversee multiple projects project teams and ensure program goals are reached.
- Support medium-to-large scale programs from initiation through to successful completion ensuring projects are delivered on time within scope and on budget.
- Develop detailed project plans manage schedules and allocate resources effectively to ensure program milestones are met.
- Maintain organizational standards of satisfaction quality and performance.
- Interact with internal and external representatives at various levels concerning resolution of technical and scheduling issues.
- Identify program risks and provide leadership in developing solutions.
Stakeholder and Team Management
- Build and maintain relationships with key stakeholders including executives product managers and cross-functional teams to ensure alignment and transparency throughout the program lifecycle.
- Work closely with teams across various departments including product engineering marketing and operations to ensure that all elements of the program are delivered as planned.
- Ensure technical leadership and excellence is maintained by participating in the planning attraction selection retention and development of the required management professional and technical talent.
Risk and Financial Oversight
- Manage potential risks proactively addressing issues and escalating when necessary.
- Track dependencies issues and changes to keep the program on track.
- Monitor program budgets track expenditures and ensure that financial targets are met while maintaining program quality.
Reporting and Communication
- Provide regular updates to senior management stakeholders and team members on program status risks and issues.
- Create and deliver program reports presentations and other communication materials
Continuous Improvement
- Drive process improvements within the program management function identifying opportunities to enhance efficiency collaboration and program success.
Qualifications
- A bachelors degree in Computer Science Business Engineering or a related field
- Advanced degrees MBA or related degree is highly valued
- Minimum of 5 years experience as a Program Manager managing technical projects in the services delivery area
- Ability to navigate organizational dynamics to drive effective team alignment.
- Results-oriented with the ability to focus on program success and long-term organizational goals.
- Adaptability and resilience in a fast-paced and ever-changing environment.
- Demonstrates technical expertise and application of program management principles concepts and practice as well as program management and leadership skills including organizing planning scheduling and coordinating workloads to meet established deadlines or milestones.
- Strong communication leadership presentation interpersonal and analytical skills are required to enable an effective interface with other departments all levels of management professional and support staff customers and prospects.
- Knowledge of healthcare or technology industry standards and practices
- PMP certification or equivalent project management credentials
We are an equal-opportunity employer and do not discriminate because of race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
About InterSystems
InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.
Required Experience:
Manager
Employment Type
Full Time
