Front Desk Associate - NYC

The Team:
At Datadog our Office Operations team runs the day-to-day operations to keep our employees safe happy and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.

The Opportunity:
We are seeking a proactive high-energy Front Desk Associate to join our New York office. Youll be sharing the front desk space with another associate so strong teamwork and communication are essential. As the face of Datadog for visitors and employees you will create a welcoming environment and support a variety of operational tasks. This role is perfect for someone eager to learn grow and contribute to our expanding company culture. We are looking for a high-energy get it done person who wants to learn and grow with the company as we rapidly expand. This is a five day a week in person position.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do:

• Be a Brand Ambassador for the office leaving employees visitors and potential candidates with a positive impression of Datadog
• Collaborate closely with your front desk partner to manage and maintain a smoothly running reception area
• Maintain the overall cleanliness organization and aesthetic of the reception and mailroom areas
• Own day-to-day front desk operations including coordinating with building security for badge management and access
• Own the reception area and one floor of the building conducting regular walkthroughs to ensure both spaces are clean organized and welcoming at all times
• Manage vendor relationships coordinating certificates of insurance and sourcing new partners as needed
• Assist in planning and executing monthly office social events contributing creative ideas and support
• Conduct research for various projects and events providing recommendations to the team
• Audit order and maintain office supplies with attention to budgeting and prioritization
• Oversee shipping and receiving processes efficiently and accurately
• Act as the primary delegator for all incoming requests through our ticketing system ensuring timely assignment to the appropriate team member
• Provide exceptional customer service to staff and visitors responding promptly to inquiries and requests

Who You Are:

• 1-3 years of administrative or office experience preferably in a fast-paced environment
• Excellent verbal and written communication skills with a friendly positive demeanor
• Strong organizational skills with the ability to prioritize multiple tasks and adapt quickly to changing needs
• Proven team player who thrives in a collaborative environment and shares responsibilities openly
• Calm and resourceful problem solver who can handle pressure with professionalism
• High attention to detail and accuracy in all tasks
• Flexibility to work occasional overtime as needed

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

IC