Cash Management Servicing Specialist V

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best we hire the best!

Remarkable Benefits Offered by CoBank

• Careers with a purpose
• Time-Off Packages 15 days of vacation 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages including Medical Dental and Vision coverage Disability AD&D and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education up to $10k per year
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution
• Community Impact: United Way Angel Day Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of respect and inclusion
• Recognize a fellow associate through our GEM awards

Provides knowledge support and advanced servicing of online banking products. Drives customer retention through excellent customer support ongoing assistance related to technical inquiries as well as setup and maintenance of new and existing relationships. This also includes cross-selling and up-selling opportunities. Serves as subject matter expert for the rest of the bank in regard to all cash management products and the related systems. Interacts directly with the customer and other areas within CoBank associated with the customer including Cash Management Consultants Relationship Managers Farm Credit Associations Information Technology and the rest of operations in support of the cash management products and services.

• all cash management activities in expected timeframes and according to documented policies and procedures.
• or leads non-processing tasks initiatives and projects.
• trains and educates customers on cash management products services and systems.
• processes and reviews customer documentation.
• accurate setup of users in cash management systems.
• approvals in a timely manner to ensure customer transactions are completed.
• and interprets credit agreements as they relate to cash management activity.
• customers with complex reconciliation of their accounts.
• customers with billing inquiries.
• communication through email phone and team interactions.
• complex and technical issues.
• as a knowledge resource for resolving internal/external department issues.
• as Mission Critical Personnel for business continuity and reduced staffing scenarios.
• as a resource and subject matter expert (SME) on all transaction types; considered the go-to person on the team as well as outside the department.
• multi-functional support; fully cross-trained and handles the most complex work on the team.
• mentoring/training inside and outside the department.
• review of daily work.
• to back up supervisor when needed including dual review on daily work and projects.

• High school diploma or GED

• 5 years or more years of experience preferably in banking or financial services; or
• appropriate combination of education and experience.

The typical base pay range for this role is between $75000 - $85840. Compensation may vary based on individual job-related knowledge skills expertise and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

The listed salary other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion subject to applicable law.

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans leases export financing and other financial services to agribusinesses and rural power water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76000 farmers ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture rural infrastructure and rural communities. Headquartered outside Denver Colorado CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

REASONABLE ACCOMMODATION

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants including qualified individuals with disabilities. If you are an applicant with a disability or are assisting an applicant with a disability and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process including completing an application interviewing or otherwise participating in the employee selection process please submit a request by emailing Include your contact information and specific details about your requested accommodation.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

CoBank is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability or status as a protected veteran.